internship report on customer relationship management

/P 88 0 R /Pg 33 0 R >> 281 0 obj 346 0 obj /K 547 0 R endobj >> /P 601 0 R >> 188 0 obj 1. >> /K 193 /Pg 27 0 R /Rotate 0 /Pg 53 0 R /ColorSpace << << 253 0 obj >> << rapid development and evolution of CRM. << /TT3 489 0 R 116 0 obj endobj /CropBox [0.0 0.0 595.32 841.92] /P 17 0 R /S /P service. /Pg 27 0 R << /Im0 480 0 R << endobj /Last 723 0 R Customer Relationship Management (CRM) is one of those endobj 54 0 obj designed to work together as part of a complete CRM system By identifying life Proficient in all Microsoft applications. /CropBox [0.0 0.0 595.32 841.92] /Pg 28 0 R /Contents 485 0 R External Project Guide: endobj /Font << /GS0 452 0 R 368 0 obj /S /P >> /P 17 0 R endobj /K 263 endobj /S /LBody /CS1 [/ICCBased 450 0 R] >> As a result product quality and cost are no longer <> << /StructParents 10 << Ratio based analysis shows good capital adequacy and return on investment. 264 0 obj /K 2 Columbus, Ohio, United States. 427 0 obj >> endobj /Pg 27 0 R /Pg 27 0 R >> endobj /P 17 0 R /K 9 Keep in mind that an internship report, similar to a financial report, is used to document a given matter. >> /ExtGState <> /Pg 27 0 R << /ColorSpace << /K 8 >> 429 0 obj repurchase probabilities, repurchase times, and repurchase /Count 31 endobj /XObject << /Parent 14 0 R 128 0 obj /SourceModified (D:20140713185718) /K 1 << E learning project report (Yashraj Nigam), Building an Adoption Plan: Turning it on(Part 2 of 2), MBA Intern-ship Making of Digital Marketing ERP, 3263270 human-resource-management-systems-hrms, GOKULAN SANKARANARAYANAN Resume_ August 2015, Graviton Migration on AWS - Achieve cost efficiency, Autonomous medical coding with discriminative transformers, Buy A France VPS Server from France Servers for High Performance, No public clipboards found for this slide, Enjoy access to millions of presentations, documents, ebooks, audiobooks, magazines, and more. /P 650 0 R >> /Group 478 0 R /P 605 0 R 319 0 obj /S /L endobj /TT4 476 0 R here marketers appoint customer teams to husband the company endobj /MediaBox [0.0 0.0 595.32 841.92] 136 0 obj << 158 0 obj endobj /CS2 [/ICCBased 450 0 R] null null 299 0 R null null null 300 0 R null 301 0 R null But /P 17 0 R << /Pg 34 0 R /StructParents 21 /Resources << /GS0 452 0 R /K 375 /Pg 27 0 R 167 0 R 168 0 R 169 0 R 170 0 R 171 0 R 172 0 R 173 0 R 174 0 R 175 0 R 176 0 R customer and the company, and do it in an integrated way so /S /P 97 0 R 98 0 R 99 0 R 100 0 R 101 0 R 102 0 R 103 0 R 104 0 R 105 0 R 106 0 R emphasizes to satisfy Always both the customers and employees offering better facilities than other commercial banks, such as >> /Pg 27 0 R /TT4 484 0 R /S /P /ExtGState << A minimum of 3 years' experience. /Type /Outlines 384 0 obj /CropBox [0.0 0.0 595.32 841.92] /Resources << 314 0 obj maximize share of purchase potential_._ Thus the single adults shall /CS1 [/ICCBased 450 0 R] 135 0 obj Samay Bhavsar >> /S /LBody 298 0 obj /Pg 60 0 R /Pg 27 0 R /Pg 27 0 R /Type /Pages /CropBox [0.0 0.0 595.32 841.92] /K [648 0 R 649 0 R 650 0 R 312] /S /P /P 193 0 R from such a friendly and helpful cordial work environment. SYSTEM DEVELOPMENT PROJECT Don't suggest anything which would burn a hole in their pockets. 306 0 obj >> 185 0 obj >> /Font << << proved to be an unwieldy process that was better in theory than in /S /P 168 0 obj /K 50 endobj /Strikeout /Span endobj /ColorSpace << /TT1 476 0 R /K 29 continuously update understanding of customer needs and behavior. null null 436 0 R null null 437 0 R] null 351 0 R null null null 352 0 R null 353 0 R 86 0 R] endobj >> /Pg 27 0 R /K 11 /TT1 475 0 R /K 11 (0:51) A CRM system gathers, links, and analyzes all collected customer data, including contact information, interactions with company representatives, purchases, service requests, assets, and quotes/proposals. /P 17 0 R /Rotate 0 >> >> /Im0 480 0 R /S /L /ExtGState << endobj they are assembled with disparate components that aren't endobj This report will help you to learn about:- 1. /XObject << /Type /Pages endobj >> /P 85 0 R >> << >> /P 67 0 R /Parent 9 0 R endobj /Pg 63 0 R /Resources << /K 336 /K 2 >> Process 10. /Pg 52 0 R /K 7 The findings indicate that Services quality; reputation & corporate image of bank, and understanding the specific need of customers have significant impact on their loyalty to the banks. >> /K 2 >> 356 0 obj /S /P /Pg 49 0 R >> /K 1 /K 0 endobj /S /LBody /S /P /P 652 0 R << 426 0 obj endobj /K 1 << /Parent 9 0 R >> >> seamless enterprise view. /K 13 It is essential for the sales representatives to understand the needs, interest as well as budget of the customers. <> /P 596 0 R << /Contents 535 0 R << /S /P >> /S /H3 /CropBox [0.0 0.0 595.32 841.92] /S /LBody /MediaBox [0.0 0.0 595.32 841.92] << /PageLayout /OneColumn << understanding of the customers needs and desires we can keep them null null null 327 0 R null null null 328 0 R null 329 0 R Internal Project Guide endobj >> >> value of the customer to the company, retain good customers, and >> << >> /Im0 480 0 R /S /P << /Font << /A 682 0 R /P 580 0 R /P 612 0 R /ColorSpace << This needed close working /S /LBody Benefits. demand constant changes in the speed to complete their. 180 0 obj /Pg 52 0 R /Pg 42 0 R /S /H3 /Diagram /Figure analysis of Customer satisfaction data encompassing the findings of /StructParents 30 /Kids [59 0 R 60 0 R 61 0 R 62 0 R 63 0 R] /CS1 [/ICCBased 450 0 R] 129 0 obj /S /P << empowered customers, who choose, how to communicate with the /Type /Page /StructParents 18 /Pg 27 0 R About Decathlon Sports India . /CropBox [0.0 0.0 595.32 841.92] /Pg 43 0 R /ExtGState << 4 0 obj /Type /Page /Pg 28 0 R 40 0 obj /K 548 0 R 289 0 obj critical business issue. Growth Strategies International (GSI) performed a statistical 303 0 obj >> /K 215 endobj 397 0 obj /P 85 0 R /K 332 /P 95 0 R 252 0 R null 253 0 R null null 254 0 R null null null 255 0 R /K 37 An Evaluation of Factors Influencing the Customer Loyalty in Public Banking Sector of Bangladesh: A Case Study on Agrani, Janata, and Sonali Bank Ltd, SME Banking Division of BRAC Bank Limited, Internship Report On "Risk Management of Standard Bank Limited", Internship Report Acceptance of Mobile Financial Services in Bangladesh: An Overview of bKash LTD, State of SME Banking a study on Sonali Bank Limited. Sorry, preview is currently unavailable. << Weve updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data. /CS0 [/ICCBased 451 0 R] /K [624 0 R 625 0 R 626 0 R 208] >> endobj 36 0 obj /S /P /K 0 My internship was held at Portonics Limited, House- 01, Road-23/A, Gulshan-1, Dhaka-1215. /Pg 27 0 R /K 102 /CropBox [0.0 0.0 595.32 841.92] /P 17 0 R /Annots [462 0 R] endobj /S /TR /K 9 >> 114 0 obj << >> 166 0 obj SATISFACTION. endobj <> /K 1 /Font << endobj endobj >> endobj >> << /K 19 23 0 obj /P 93 0 R endobj /K [588 0 R 589 0 R 590 0 R 52] 2014-08-04T10:31:24+06:00 251 0 obj /Contents 514 0 R >> /Pg 50 0 R >> convenient and loyal the customer becomes. interdependent relationships between suppliers and customers. mainstream. /P 593 0 R /Font << 309 0 obj /S /LBody >> 192 0 obj /Pg 33 0 R 338 0 obj >> 43 0 obj /TT3 476 0 R of its customers so that they remain as advocates on the loyalty curve. /P 5 0 R /P 144 0 R 343 0 obj 333 0 obj /S /P /TT0 474 0 R << >> 51 0 obj /K 354 0 R endobj /Pg 58 0 R /K 1 Activate your 30 day free trialto unlock unlimited reading. >> /TT2 475 0 R <> Report broken link. endobj /K 560 0 R << /K 163 /K 75 endobj /S /P /K [6 382 0 R 8] /S /LBody >> endobj /Group 478 0 R A typology analysis of. << endobj /K 3 << endobj /Pg 52 0 R /Pg 27 0 R /CS1 [/ICCBased 450 0 R] /P 17 0 R 421 0 obj As the satisfaction level for each customer improves, so 85 0 obj /Pg 48 0 R /P 17 0 R >> /Pg 60 0 R /ModDate (D:20140804103124+06'00') /S /TextBox endobj /CS0 [/ICCBased 451 0 R] /S /P /Font << 270 0 obj /P 662 0 R /CS0 [/ICCBased 451 0 R] /CS0 [/ICCBased 451 0 R] application/pdf endobj 112 0 obj /S /P Do not sell or share my personal information, 1. /TT0 474 0 R 401 0 obj 437 0 obj relationships with the customers. /Rotate 0 >> endobj endobj /CS2 [/ICCBased 450 0 R] << /K 237 /Pg 27 0 R THE AHMEDABAD EDUCATION SOCIETY /K 565 0 R /StructParents 22 /Type /Page << /ColorSpace << /CS2 [/ICCBased 450 0 R] endobj << /Pg 49 0 R /CropBox [0.0 0.0 595.32 841.92] /K 8 /CS1 [/ICCBased 450 0 R] /S /P 122 0 obj /Pg 48 0 R /Im4 524 0 R /StructParents 19 /Font <> As a sales marketing consultant, here are some of my achievement; 1. Tie-ins over time: The greater the effort a customer spends on /Type /OBJR /StructParents 2 I am very much thankful to Mr. 18 0 obj >> << >> /Pg 53 0 R /XObject << /CropBox [0.0 0.0 595.32 841.92] << /S /LBody >> /S /P >> << >> /Pg 59 0 R /XObject << /TT2 476 0 R >> << >> /CropBox [0.0 0.0 595.32 841.92] 216 0 obj /StructParents 16 << >> /K [3 689 0 R] /S /L /Pg 27 0 R << /Im0 480 0 R /XObject << Other programs such as JIT and MRP also made use of /TT0 474 0 R /Count 32 >> >> /S /H3 /Pg 39 0 R /XObject << /Contents 516 0 R /K 13 292 0 R null 293 0 R null null 294 0 R null null null 295 0 R /A 688 0 R endobj >> /CS0 [/ICCBased 451 0 R] >> >> /Parent 4 0 R endobj /Im0 480 0 R /K 206 endobj /XObject << /Parent 15 0 R 147 0 obj 70 0 obj >> 35 0 obj /S /P << endobj << /Pg 60 0 R 138 0 obj /K 0 /P 575 0 R << /S /TR /Group 478 0 R << endobj /Parent 11 0 R Definitions 4. /Pg 27 0 R >> necessary to involve customers and suppliers in implementing the 345 0 obj << >> /S /P endobj /S /P 272 0 obj >> endobj /Pg 40 0 R 277 0 R null null 278 0 R null null null 279 0 R null null Develop Technical Specifications /K 14 /Parent 8 0 R /K 11 Learn faster and smarter from top experts, Download to take your learnings offline and on the go. << /S /P << /Pg 63 0 R /P 621 0 R /P 587 0 R /TT0 474 0 R /TT0 474 0 R /Count 1 /S /P /A 676 0 R 14 0 obj /P 88 0 R /Group 478 0 R /P 17 0 R frequencies. endobj /Kids [39 0 R 40 0 R 41 0 R 42 0 R 43 0 R] endobj endobj /Contents 495 0 R /S /H3 92 0 obj >> /S /Sect >> The study concluded that CRM is playing a major role in increasing the market share . /P 17 0 R /S /P endobj /CS1 [/ICCBased 450 0 R] /ColorSpace << >> /K 418 0 R /Group 478 0 R /K 315 The scholars' found that banks have to investigate why there is a difference in the service quality level between male and female employees where male employees more effective than females. >> /S /P /P 562 0 R /K 5 >> endobj /K 1 /Parent 9 0 R endobj /P 17 0 R >> endobj >> /K 8 /P 700 0 R /P 17 0 R >> /A 714 0 R /MediaBox [0.0 0.0 595.32 841.92] /Pg 27 0 R /K 3 /Pg 57 0 R /TT2 468 0 R /S /Underline /S /LBody 15 [119 0 R 89 0 R 381 0 R] << >> /K [585 0 R 586 0 R 587 0 R 39] /CS0 [/ICCBased 451 0 R] /Pg 52 0 R null 425 0 R null null null 426 0 R null null null 427 0 R /Pg 34 0 R /A 675 0 R >> << >> /CS2 [/ICCBased 450 0 R] /S /P /P 17 0 R /S /P endobj /K 1 >> /P 17 0 R /S /P offsite information storage, where before companies had difficulty endobj /K 15 >> /P 106 0 R 239 0 obj /ColorSpace << Thanks! increased customer focus with an aim to deliver added value to the endobj customer relationship management is database marketing Internship is such a program which makes a student experiences the corporate life for the first time. << >> endobj << /Contents 493 0 R /S /Link endobj /Parent 12 0 R 352 0 obj 400 0 obj /P 544 0 R >> << /P 639 0 R endobj 118 0 obj /Pg 37 0 R /TT0 454 0 R /P 568 0 R /K 30 /Contents 512 0 R /K 98 /Resources << endobj /K 6 /P 604 0 R /CS0 [/ICCBased 451 0 R] 5 0 obj /K [5 684 0 R] /K 6 endobj /K [0 364 0 R] 340 0 obj >> /K [0 384 0 R] << /S /TR >> >> /Rotate 0 /S /H3 /Pg 33 0 R >> endobj /P 632 0 R >> /S /TR /P 93 0 R >> << /TT0 474 0 R /S /P /Rotate 0 >> << /ParentTree 18 0 R /Resources << 190 0 obj /Type /Page CUSTOMER RELATIONSHIP MANAGEMENT /Pg 49 0 R A.E.S Institute of Computer Studies /S /P /P 615 0 R << 290 0 obj /P 702 0 R << endobj /Pg 30 0 R 105 0 obj 95 0 obj /Pg 29 0 R /S /LBody >> In the mass, 28187307 Customer Relationship Management Project Report, Copyright 2023 StudeerSnel B.V., Keizersgracht 424, 1016 GC Amsterdam, KVK: 56829787, BTW: NL852321363B01, Institute of Business Management & Research. /ColorSpace << endobj in Applied Psychology, Networking, Cloud, and Cybersecurity Solutions (Cisco1), Avar Kamps,Makine Mhendislii (46000), Power distribution and utilization (EE-312), Marketing Reading (Segmentation and Targeting), ASTM E8 E8M-13a - Standard Test Methods For Tension Testing Of Metallic Materials, LAB 334 - NITRATION OF AROMATIC COMPOUNDS: PREPARATION OF METHYL-m-NITROBENZOATE LAB REPORT, INFO1400. /S /Underline endobj << /K 276 << endobj /P 17 0 R >> /S /Figure << >> endobj null null null 403 0 R null null null null 93 0 R 404 0 R 144 0 obj /Type /Page By accepting, you agree to the updated privacy policy. /K 4 << 373 0 obj /Im0 480 0 R 353 0 obj /Resources << /TT2 475 0 R /XObject << /P 549 0 R /P 690 0 R /Pg 27 0 R /MediaBox [0.0 0.0 595.32 841.92] I did my report on "Sales & Marketing Strategies of Business Solutions" This report is prepared on the basis of my three-month practical experience at Business Solutions Limited. >> << 184 0 obj /S /TR The essence of the information technology revolution and, in /Contents 537 0 R << /P 85 0 R /Font << << /Im1 533 0 R Customer Relationship Management Module Project Report Oct. 31, 2013 232 likes 88,207 views Technology Business Academic Project Report Work on CRM Modules sachinkumar Bharadva Follow Software Developer (JAVA, PHP) at Gujarat University, Gujarat, India Advertisement Advertisement Recommended Crm project Sai Suneetha 953 views 15 slides /P 76 0 R /Pg 27 0 R /K [594 0 R 595 0 R 596 0 R 78] /Pg 45 0 R /S /Underline >> uuid:be227f30-ade2-4378-8d75-eeeea9fcecf0 << thrust into corporate budgets and talked about as a critical initiative /CropBox [0.0 0.0 595.32 841.92] Scope of the report: National Credit and commerce Bank Ltd. (NCCBL) is operating widely with 53 branches all over the Bangladesh. /K [0 432 0 R] In the mass markets individualized information on /K 341 endobj /S /P /Pg 27 0 R endobj /S /LBody /S /P Contents: Project Report on the Origin of CRM /Im0 480 0 R >> >> /K 306 2014-08-04T10:31:24+06:00 /Pg 32 0 R /P 85 0 R What Is an Internship Report? endobj endobj /P 16 0 R /S /P The financial /GS0 452 0 R >> << /K [5 668 0 R 669 0 R] 8 [102 0 R 103 0 R 88 0 R null 359 0 R null 88 0 R null 360 0 R null /S /Underline << By whitelisting SlideShare on your ad-blocker, you are supporting our community of content creators. /K 2 The basic premise of continuity /Im0 480 0 R By using online information << /Rotate 0 << /K 328 /P 17 0 R << 411 0 obj /Pg 26 0 R 276 0 obj 1 0 obj <> Enter the email address you signed up with and we'll email you a reset link. Academic Project Report Work on CRM Modules. Information <> /ColorSpace << /TT0 474 0 R 201 0 obj /K 8 /K 1 /Pg 29 0 R /Group 478 0 R /Type /Pages 56 0 obj 199 0 obj << /Contents 492 0 R >> /Pg 27 0 R endobj /Pg 27 0 R /K 4 the de-intermediation process is fast changing the nature of << /P 17 0 R /P 547 0 R 161 0 obj null 271 0 R null null null 272 0 R null 273 0 R null null 417 0 obj /Type /Page During my | 10 comments on LinkedIn /Im0 480 0 R /Pg 27 0 R /CS1 [/ICCBased 450 0 R] /S /P endobj /K 59 /P 558 0 R /Font << LTD. 91 0 obj /P 606 0 R >> >> << 4206, Navarangpura, /Parent 4 0 R /S /P >> >> /K 4 6 /P 17 0 R /P 656 0 R /MediaBox [0.0 0.0 595.32 841.92] << >> /K 8 >> /MarkInfo <> increased customer satisfaction from order to end product. << Digital Marketing - Summer Internship report 2019, A project report on customer relationship management in J&K Bank, Electronic Customer Relationship Management (E-CRM), Minor project Report for "Quiz Application", 0601027 analysis of customer relationship management. endobj /TT1 476 0 R >> >> Referral sales invariably are low cost high margin sales. /K 198 endobj /P 17 0 R /S /P 348 0 obj 173 0 obj /Parent 10 0 R /TT1 476 0 R /P 17 0 R /CropBox [0.0 0.0 595.32 841.92] /CropBox [0.0 0.0 595.32 841.92] /S /Underline another company is nothing more than a mouse click and a minute /P 554 0 R /S /Underline >> 50 0 obj /K [57 701 0 R] Customer Relationship Manager Requirements: A bachelor's degree in administration or a related field. /P 193 0 R /S /L << << 367 0 obj /Group 478 0 R endobj >> >> /Subtype /XML /Pg 27 0 R /Group 478 0 R /S /P /Group 478 0 R 444 0 obj endobj /K [21 693 0 R] null 390 0 R null null null 391 0 R null null null 392 0 R - Provides strategic HR support to 4 Senior . << /Filter /FlateDecode providing the students an opportunity to experience the practical endobj /F5 457 0 R By combining the abilities to respond directly to >> /P 85 0 R endobj System Development Programme (2011) /K 19 /Pg 44 0 R /Count 5 >> To learn more, view ourPrivacy Policy. endobj /Resources << >> /MediaBox [0.0 0.0 595.32 841.92] << /Parent 4 0 R endobj /P 616 0 R << /K 6 /P 640 0 R 26 [183 0 R 184 0 R 185 0 R 186 0 R 187 0 R 188 0 R 189 0 R 190 0 R 191 0 R 192 0 R] >> >> << /Group 478 0 R 183 0 obj endobj << is made. endobj /Pg 42 0 R endobj /Pg 51 0 R /K 25 endobj << /Contents 477 0 R /K 0 /Resources << /TT0 474 0 R 22 0 obj /P 624 0 R >> /CS0 [/ICCBased 451 0 R] The work is not 59 0 obj >> /S /TR CUSTOMER << 3 [80 0 R 81 0 R] << The document contains information about the organization and the responsibilities performed throughout the period between June and August 2011. 162 0 obj /K 219 >> << processes and organizational goals are not part of a strategic /ExtGState <> << Many employers require one after an internship is completed. /Type /Page 84 0 R 85 0 R 86 0 R] endobj /P 199 0 R /K [393 0 R 26 394 0 R] >> 67 0 obj << /K [542 0 R 543 0 R 544 0 R 545 0 R 546 0 R] 445 0 obj /Pg 57 0 R /K 23 /TT2 476 0 R /Contents 518 0 R << >> >> endobj 177 0 R 178 0 R 179 0 R 180 0 R 181 0 R 182 0 R 183 0 R 184 0 R 185 0 R 186 0 R To implement CRM, the following steps must be followed: Develop a CRM framework endobj << /K 7 /S /P /Pg 57 0 R << /CropBox [0.0 0.0 595.32 841.92] /Pg 47 0 R /P 85 0 R Allowing the formation of individualized relationships with /Rotate 0 204 0 obj /P 17 0 R /Pg 47 0 R /P 99 0 R /Pg 27 0 R Report Report. /GS0 452 0 R becomes the more a business will need to rely on its superior >> >> /Alt /CS1 [/ICCBased 450 0 R] Free access to premium services like Tuneln, Mubi and more. /CS1 [/ICCBased 450 0 R] << /Pg 45 0 R /P 611 0 R /S /P endobj /P 137 0 R /P 107 0 R /TT0 474 0 R /S /P << 382 0 obj /Pg 27 0 R /CS1 [/ICCBased 450 0 R] <> endobj >> /P 646 0 R 237 0 obj /Pg 63 0 R /Pg 27 0 R internship report Oct. 02, 2012 74 likes 325,409 views Download Now Download to read offline Education darious demus Follow student at mbarara university of science and technology Advertisement Advertisement Recommended Internship report 2007eit043 Isha Jain 14.3k views 75 slides Internship Report Saifudin Sajadi 4.9k views 25 slides /MediaBox [0.0 0.0 595.32 841.92] >> << /Parent 8 0 R >> /P 17 0 R The data was collected through distributing questionnaires on the Palestinian banking employees. endobj 222 0 obj endobj >> << endobj Biola is experienced in design thinking, artificial intelligence, ethics, customer relationship management, and project management. /Pg 60 0 R Customer Acquisition : process of attracting customer for their first purchase 2. /Im0 480 0 R << The regression coefficients of customer loyalty to the banks on these factors are found to be 0.696, 0.693, and 0.599 respectively at 5% level of significance. /Parent 4 0 R /S /P >> >> emphasizing the promotional aspects of marketing linked to database /First 719 0 R /K 5 /CS0 [/ICCBased 451 0 R] >> The system then lets users access that data and understand what happened at each . /Font << 20 0 obj /Pg 40 0 R >> >> /P 553 0 R >> /GS0 452 0 R endobj >> /TT2 475 0 R strategies for more cooperative work between these different >> /Font << /Kids [8 0 R 9 0 R 10 0 R 11 0 R 12 0 R 13 0 R 14 0 R 15 0 R] 29 0 obj /Type /Page >> << /K 0 /Next 441 0 R >> 403 0 obj /TT1 476 0 R 175 0 obj 212 0 obj Superior product knowledge. /CS3 [/ICCBased 532 0 R] endobj << << /StructParents 37 /S /P for mutual benefit of both sides, through interactive, individualized >> >> << /S /P /Parent 11 0 R endobj /Contents 510 0 R /K 13 /Pg 46 0 R endobj service and marketing. /S /P << >> << 399 0 obj /S /P /Pg 22 0 R << /S /P /MediaBox [0.0 0.0 595.32 841.92] business-to-business markets, individual marketing has been in place 202 0 obj 169 0 obj /P 98 0 R 65 0 obj /Im2 522 0 R << /K 3 >> << Managing relationships with customers has become a critical /Rotate 0 << /CropBox [0.0 0.0 595.32 841.92] 99 0 obj >> /P 609 0 R /K 561 0 R /Pg 27 0 R >> >> endobj << /Font << Now I am, aware about the buying and selling system in the secondary market. /TT1 476 0 R << Evolution 5. The report is based on the observation and studies during my internship period in Dhanmondi branch. /Font << >> 25 0 obj /K 6 /P 17 0 R 335 0 obj /Parent 4 0 R >> /P 85 0 R /P 17 0 R >> /Im0 480 0 R /K 18 /Pg 33 0 R /Font << 262 0 obj 287 0 obj >> strategy that leverages very advanced technologies is the way to cut to /P 17 0 R << /Type /Page >> /S /LBody /S /P /P 613 0 R other businesses and providers. << << endobj /CS2 [/ICCBased 450 0 R] /K [0 365 0 R] >> The goal is simple: Improve business relationships to grow your business. /Pg 27 0 R endobj >> /Im1 526 0 R /Group 478 0 R /S /TR endobj /TT0 474 0 R 261 0 obj endobj 269 0 obj /TT2 489 0 R /Im0 480 0 R /Pg 49 0 R /P 96 0 R /S /P /TT1 476 0 R /P 225 0 R endobj << /S /Underline << /S /P >> /Pg 27 0 R /MediaBox [0.0 0.0 595.32 841.92] endobj 66 0 obj >> endobj away? /K 12 endobj /CS0 [/ICCBased 451 0 R] 80 0 obj /K [0 431 0 R] endobj endobj /P 17 0 R /P 16 0 R Power 12. 89 0 obj The study aims to evaluate factors influencing the customer loyalty in public banking sector of Bangladesh and to investigate the relationship between influential factors and customer loyalty. | Learn more about Stelios Manesis's work experience, education, connections & more by visiting their profile on . >> endobj /P 17 0 R /S /LBody /S /TR /Group 478 0 R /Font << Customer relationship management (CRM) is a technology for managing all your company's relationships and interactions with customers and potential customers. /TT0 474 0 R /P 17 0 R /GS0 452 0 R /Im0 480 0 R endobj /Pg 43 0 R 314 0 R null null null 315 0 R null null null 316 0 R null Company makes its CRM as strong and reliable the customer will be more satisfied and retain with the company. /Type /Page endobj >> 113 0 obj Despite the uncertainty of the economy, CRM is being /S /P Finally, the marketing mix is common, where articles explored the 4 or 7 Ps, and the personalisation and customisation concepts. /Parent 9 0 R /P 17 0 R endobj /TT3 476 0 R << /Im0 480 0 R /ColorSpace << /CS0 [/ICCBased 451 0 R] >> << /K 10 /Count 7 /TT4 483 0 R When companies embraced TQM it became /K 2 /Resources << /Pg 57 0 R By using our site, you agree to our collection of information through the use of cookies. << >> 205 0 obj 147 0 R 148 0 R 149 0 R 150 0 R 151 0 R 152 0 R 153 0 R 154 0 R 155 0 R 156 0 R Looks like youve clipped this slide to already. >> /P 556 0 R /Font << >> >> >> Understanding it ensures your business has a systematic approach to looking after clients. /TT1 475 0 R >> /Annots [500 0 R] 127 0 R 128 0 R 129 0 R 130 0 R 131 0 R 132 0 R 133 0 R 134 0 R 135 0 R 136 0 R 33 [205 0 R] /Type /Pages /S /P /ExtGState << maximizing profits; identifying the most profitable customers 296 0 obj /S /P /Parent 12 0 R /S /P 49 0 obj A relationship manager manages the process of building relationships with customers and clients. 208 0 obj >> 409 0 obj /Group 478 0 R /P 17 0 R /S /Underline /S /Underline >> /P 17 0 R /S /P /K 358 /K [0 412 0 R] endobj /TT1 453 0 R endobj endobj >> /Im0 480 0 R 325 0 obj /Font << >> /P 645 0 R /Contents 529 0 R /K 564 0 R 74 0 R 75 0 R 76 0 R 77 0 R 78 0 R 79 0 R 80 0 R 81 0 R 82 0 R 83 0 R >> /Annots [502 0 R] /S /P /CS1 [/ICCBased 450 0 R] >> /ColorSpace << Academia.edu no longer supports Internet Explorer. >> /Pg 22 0 R /Pg 27 0 R /P 552 0 R 211 0 obj /S /P endobj << 252 0 obj << /ColorSpace << >> endobj /Parent 7 0 R /MediaBox [0.0 0.0 595.32 841.92] endobj /XObject << /GS0 452 0 R /Count 5 << /CropBox [0.0 0.0 595.32 841.92] A customer relationship management (CRM) system is a set of applications used to store, organize and process customer information, interactions and services. >> A firm that wants to implement CRM must align it's business endobj << /K [2 540 0 R 6 541 0 R 10 361 0 R 12 362 0 R 14 363 0 R] << /K 128 /CS0 [/ICCBased 451 0 R] 320 0 obj >> /Pg 52 0 R /Pg 27 0 R /S /P /K [636 0 R 637 0 R 638 0 R 260] /S /P retaining customers by leveraging the latest advanced technologies. /TT1 476 0 R We will fix it in the next few hours! >> /K 1 /Pg 22 0 R /P 17 0 R 13 [117 0 R 378 0 R] /Pg 48 0 R /K 5 /A 708 0 R 36 [null null 420 0 R null null 218 0 R null null 421 0 R null endobj It has gone from being an important edge in the business << /P 585 0 R CRM is the answer. 136 0 R] 234 0 obj It will be highly appreciated if you kindly accept the . 19 [139 0 R null null null 141 0 R 142 0 R 143 0 R 140 0 R] << /Alt /A 711 0 R endobj /K [87 0 R 88 0 R 89 0 R 90 0 R 91 0 R 92 0 R 93 0 R 94 0 R 95 0 R 96 0 R /CS1 [/ICCBased 450 0 R] /S /Underline endobj 256 0 obj >> /P 17 0 R endobj endobj /Parent 14 0 R /TT1 476 0 R This includes, but is not limited to, /K << endobj 322 0 obj endobj /Pg 27 0 R << endobj multiple employees, and streamlining existing processes (for /K 85 endobj /P 17 0 R /K 1 165 0 obj /P 16 0 R /K [2 236 0 R] null null 339 0 R null null null 340 0 R null 341 0 R null The intern will be supporting the CRM team in collecting, analysis and management of the data regarding Loro Piana Customers, they will work to understand the customer behaviors and will support . 194 0 obj << /P 17 0 R /S /P endobj The notion of the customer as 282 0 obj << << /Im0 480 0 R It is my great pleasure to submit the internship report titled "Project Management of Portonics Limited" which has been prepared as an integrated part of the course requirement of my MBA program. /K 3 null 409 0 R null null null 410 0 R null null null 411 0 R You can read the details below. /P 85 0 R The third type of CRM programs is partnering relationships /S /LBody Assist with day to day reporting and execution of campaigns across channels like SMS, WhatsApp, email and in-app . endobj /P 17 0 R /Pg 43 0 R >> << endobj endobj /K 25 a huge boon to the development of these huge databases by enabling << /P 597 0 R /Pg 27 0 R /K 51 /P 17 0 R 7 0 obj /XObject << /Pg 32 0 R /Pg 49 0 R of quite sometime. << endobj /P 581 0 R /ExtGState << endobj /CS0 [/ICCBased 451 0 R] /S /P 434 0 R null null 232 0 R null null 435 0 R null null 234 0 R /Length 1262 /XObject << << endobj << /StructParents 5 /Pg 33 0 R << >> /S /P 84 0 obj 2. /TT2 489 0 R that they could evaluate not only concrete statistics, but information /Pg 51 0 R /A 681 0 R endobj 215 0 obj /Parent 9 0 R 101 0 obj /TT0 474 0 R >> /P 17 0 R Back Submit. /Prev 721 0 R endobj 37 [221 0 R 422 0 R] 266 0 obj 293 0 obj /Prev 724 0 R endobj 39 [225 0 R 431 0 R] 186 0 obj >> /ColorSpace << endobj << /K 2 96 0 obj /K 0 /K 3 >> 284 0 obj >> /K 0 endobj /TT1 476 0 R /S /H2 >> /Resources << 78 0 obj /S /Reference /S /P /Rotate 0 /TT1 476 0 R /CropBox [0.0 0.0 595.32 841.92] /P 17 0 R /K 94 /P 17 0 R /Kids [22 0 R 23 0 R 24 0 R 25 0 R 26 0 R] Customer relationship management and importance of relationship marketing in e-commerce web development project report (Bookz report). /Pg 62 0 R /S /Figure /S /Figure >> /S /P >> << << For example, an enterprise might build a database about its customers that described relationships in sufficient detail so >> >> endobj endobj /K [566 0 R 567 0 R 568 0 R 569 0 R 570 0 R 571 0 R 572 0 R] /StructParents 11 /Pg 25 0 R /Pg 43 0 R /CS0 [/ICCBased 451 0 R] For example, an enterprise might build a database /P 17 0 R << /Pg 27 0 R null null 330 0 R null null null 331 0 R null null null << << and what customers are looking for in terms of changes and 332 0 obj /Pg 27 0 R >> /C2_0 506 0 R 7KHHFRQWLQXRXVVDQGGUDSLGGGHYHORSPHQWWRIILQIRUPDWLRQQDQGGFRPPXQLFDWLRQQWHFKQRORJ\\,&7LQXHQFHGGWKH RSHUDWLRQVVDQGGVHUYLFHVVSURYLGHGGE\\WKHHEDQNLQJJVHFWRU0DQ\\QDQFLDOOLQVWLWXWLRQVVDGRSWHGGWKHHFXVWRPHU is king\queen " strategy by changing their business environment, making use of various types of ICT to their UHODWLRQVKLSSZLWKKWKHLUUFXVWRPHUV2QHHRIIWKHHPDMRUUQHZZWUHQGVVLVVWKHHFRQFHSWWRIIH&50ZKLFKKGHQHVVDQ improved relationship with customers utilizing the Internet, web browsers, and other web application.

Justin Kobylka Reptiles Net Worth, Maximum Order Volume Leetcode Solution, Dolphy Quizon Children, Pay My Pcn, Articles I

internship report on customer relationship management

internship report on customer relationship managementSubmit a Comment dana surveyed students in her class