AACSB: Ethics, Application. b. Humongous Bank is required to hold 5% of its existing$20 million as reserves, and to loan out the rest. The crash caused$1,600 in damages to his car. Do you think she believes the brain chemistry of romantic love and the response to rejection is rational or irrational? Starbucks confirmed the results of the vote to CNN Business. The Starbucks franchises in New Zealand have also been accused of underpaying their younger workers. (Select all that apply. I think of it like renting things temporarily rather than selling them permanently. Today, with over 32,000 stores around the globe, the company is the premier roaster and retailer of specialty coffee in the world. List and briefly describe the two types of virtues identified by Aristotle. Starbucks set out on its current course in the 1980s . All Rights Reserved. D. stakeholder prioritization, Difficulty: Easy How does a corporation prioritize stakeholder claims? Download Assets. After Customer relations are also an essential component of the business model that has been developed by Starbucks. have? He had a tire blowout while driving and crashed into a $1,400 fire hydrant. Blooms: Analyze 52,000 workers in the US and many US companies now manufacture their products abroad. changes. Starbucks has also faced lawsuits concerning efforts to withhold tips from employees. Which of the following is NOT a characteristic of a strategic leader and stakeholder such as Howard Schultz? What CSR lesson did Starbucks convey when it closed its stores for a day? C. Stakeholder perceptions have a large impact on success. Which of the following is an example of an external stakeholder of an organization? Technology companies such as Facebook, Apple, and Yahoo (now owned by Verizon) have reported gender and ethnic shortfalls in their workforces. making sure the stores employees and the company policies were sensitive toward identifying Advocates of the right to bear arms as well as proponents of gun control have criticized Starbucks for the companys policies regarding the carrying of firearms in Starbucks stores by customers. For example, an employee has to do what the manager tells them to do because that is what they were taught their entire life, to respect authority figures. Donec aliquet. Which is the best example of a novelty craze? The following are the main stakeholders in Starbucks Coffee's business: Employees (baristas, partners) Customers Suppliers (supply firms, coffee farmers) Environment Investors Governments Employees. normative, descriptive, and instrumental approaches. urban and suburban communities a. consumerism The triple bottom line focuses on three things: profit, people, and planet. A trade secret is a form of intellectual property protection and is easier to An example involves a partnership that was created between Starbucks and Arizona State University that provided scholarships of these kinds where the corporation would pay for more than 50% of the students tuition. PR Related Events and Strategies & Tactics Used Timeline of Key PR Related Events Read the following scenario and use the following five key questions in stakeholder management to determine how Starbuck's should handle this stakeholder: A few years ago, Starbucks identified three areas in which government could impact the company's ability to maximize profits in its Corporate Social Responsibility Report: (1) U.S. Tax . Why does a Kantian view typically not govern most management decisions? The main difference between a bribe and a gift is intent. (Select all Access to over 100 million course-specific study resources, 24/7 help from Expert Tutors on 140+ subjects, Full access to over 1 million Textbook Solutions. It is ineffective because it only requires disclosure of information about suppliers' working conditions and does not govern those suppliers. The principles of stakeholder ethics overlap with the parallel principles of corporate social responsibility. Toward a theory of stakeholder identification and salience: Defining the principle of who and what really counts. The Occupational Safety and Health Administration (OSHA)a business' mission to prevent work-related injuries, illnesses and deaths under the Department of Labor. marketplace, Starbucks has an opportunity to lead by example. Identify shareholders. The concept of CSR is not one that is merely about corporations engaging adopting stakeholder ethics for its own sake, however important many of the ethical issues involved may be (Laplume, Karan & Litz, 2008). All companies must have a board of directors. a. the barista at Starbucks b. the Starbucks district manager c. the President and CEO of Starbucks d. customers who go to Starbucks for a latte Difficulty: Moderate Donec aliquet. Many people in the UK will have a product from Thornton & Ross somewhere at home. d. Samsung's recall paid refunds and limited potential lawsuits, Samsung's recall paid refunds and limited potential lawsuits, what was the reason for Scarlett Johansson's withdrawal from a recent movie? that uses billions of liters of water in a community where many people are without water. What constitutes a reasonable profit may be unfair. which are the universal principles of behavior? Words and actions like the following emerge: Focus Groups, Surveys, Beta Tests, Small Group Discussions, Grant Requests, Operational Plans, Pitch Decks, Research Projects, Feedback Loops Focus and care for this stakeholder group could not be higher in most cases. A firm's vision is the foundation for its mission. Starbucks CEO Kevin Johnson earned a $1.86 million bonus in fiscal year 2020 in addition to a larger retention award, designed to. Stakeholder ethics involves a body of thought which insists that the ethical responsibilities of corporations extend not only to the shareholders but also to the full range of interests that are impacted by corporate activity. STEP 1: DEFINE STAKEHOLDER ENGAGEMENT Discuss the meaning of stakeholder engagement. Draw a T-account for the bank after this first round of loans has been made. Another concern that has been raised by Starbucks employees involves the issue of job security and insecurity of hours. People have argued that CSR initiatives based on environmental or social justice instead limit shareholder wealth and that the world's largest corporations executives consider the interests of a broader set of stakeholders, rather than only stockholders. (Select all that apply. Answer: False. Consumer feedback on social media sites does not affect a company's prospects or status as ethical. EEOC (Equal Employment Opportunity Commission)Employees are legally protected from employment discrimination on the basis of that characteristic. Rawls's theory of justice views individuals as human resources, with their natural state as needing governance, and subjects them to a social contract of subjugation. Lorem ipsum dolo, ac, dictum vitae odio. Capitalism, corporations and the social contract: A critique of stakeholder theory. &\text { Defectives }\\ It is in a business's best interest to promote human flourishing within the organization by providing ________. d. cap and trade tax, a " moral minimum" means which of the following? Every stakeholder has different interests depending on their relationship with an. even perhaps industry standards? Mitchell, R. K., Agle, B. R. & Wood, D. J. a. the responsibility a company has regarding justice and care 100 %. All stakeholders must be treated the same. In the United States, Ikea displays An ethical financial advisor must ________. AACSB: Analytical. Sample Answer: Customers are articulate about their views of a company. MANGMT 4970 EXAM 1 (QUIZ QUESTIONS & CONCEPTS), Allen Cognitive Levels (ACL) & Allen Diagnost, CompTia A+ 220-1001 Core 1 Certification Prac, John David Jackson, Patricia Meglich, Robert Mathis, Sean Valentine, Service Management: Operations, Strategy, and Information Technology, Information Technology Project Management: Providing Measurable Organizational Value. For that law, companies are. From the beginning, Starbucks set out to be a different kind of company. Observing the company's liquidity, Starbucks has around $2.6 billion in cash and short-term borrowing facilities of $3.5 billion. Pinched supply chains, the decimation caused by COVID, heightened tensions and political unrest, a racial reckoning and a rising generation which seeks a new accountability for business. celebrated coffee and the rich tradition, but that also brought a feeling of connection. AACSB: Application, Real-world, Difficulty: Moderate a. ethics applies solely to business-making The main reason for forming a corporation is to limit the liability of the owners. D. It is effective because it expects NGOs, state governments, and political action committees to In a short paragraph, describe the difference between enculturation and acculturation. Which concept holds that workers should be paid on the basis of the value of their job to the organization? The access economy is a business model where goods and services are traded on the basis of access rather than ownership. Blooms: Apply One way to address the issue of shared responsibility between corporations and society is the implementation of a(n) ________. Starbucks Stakeholder Analysis. c. is an unattainable goal of perfect virtue Take airbnb for example, accommodations are not inspected while in a hotel, they are. such as media and government. Explain Lynn Stouts view of the role of shareholders and the implication for stakeholder only applies to shareholders, and it is the amount of money a shareholder could make after selling a holding in a company, True or False: the prevailing current business philosophy is that the sole purpose of business is to make money for shareholders, True or False: customer feedback on social media sites does not affect a company's prospects or status as ethical, True or False: for utilitarianism, the intent of the actors and how humanely people are treated are treated are the determining factor, True or False: individuals, in are the most basic ethical unit, True or False: virtue emphasizes the formation of character, True or False: laws and regulations set the maximum standards by which society lives out ethical norms, morality, as considered by Kant Identify and describe two benefits of employee diversity in the workplace. Here is a list of some of the most common external stakeholders your organization may work with: Customers Communities a. an enumerated power listed in the constitution in the Bill of Rights Which of the following is the lesson learned from the Edsel story? CSR ensures that a company is engaging in sound ethical practices and policies in accordance with the company's culture and mission, above and beyond any mandatory legal standards. This includes race, color, religion, national origin or ancestry, sex and so on. Which of the following sources of ethical guidance for businesses includes criminal penalties? AACSB: Analytical, Difficulty: Easy Q: Corporate-level strategy is best described as: a. strategies firms implement to gain a competitive advantage by selectin. 4 Consolidated net revenues increased 24% to $29.1 billion for the. 12 & 14 & 11 & 8 & 7 & 12 & 15 & 9 & 16 & 13 & 11 & 10 & Donec aliquet. Answer: True, True or false? Which of the following actions are needed to implement Howard Schulz's strategy of putting Starbucks' innovation on display? Answer: False, True or false? consumed by 20% of the worlds population. the cost of stakeholders. About Starbucks, the main challenges related to economic, social, and technological factors. A stakeholder is any party, individual, or group interested in an organization's actions and outcomes. Starbucks has, at times, been accused of racial discrimination as well as transgender discrimination. A. c. the freedom and ability to make choices based on one's perception of right and wrong Culture and ethics cannot be separated, because ethical norms have been established over time by, and make sense to, people who share the same background, language, and customs. There are may benefits owners receive from doing business as a corporate entity like Limited Liability, Perpetual Existence, Control, along with many others. deontology (the second approach)- to examine the means, or actions, we use to carry out a business decision and suggests that it is the means that lend nobility to the ends. This is a lofty goal, especially given Coke products are Describe the steps in the MITRE stakeholder process and provide an example. However, many other stakeholders can be identified such as employees, customers, partners, suppliers, creditors, media, NGOs, business support groups, wholesalers, retailers, competitors, communities, government, and the environment.

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