You can get advice on the agreement from a housing adviser. Your landlord can not get out of their legal responsibilities no matter what is written in the agreement. Find out more about how you can receive a Pension Credit estimate, and how to apply. Online form: Make acomplaint, Caretaking services The normal way for a landlord to end an assured tenancy is to send you a document called a, your tenancy is still in the fixed term; and, your tenancy agreement doesnt contain a clause to the contrary. You can report anti-social behaviour, squatters or abandoned properties outside office hours onfreephone 0800 032 1540. Email: housadv@ealing.gov.uk, Customer service centre, Perceval House, 14-16 Uxbridge Road, Ealing W5 2HL If you have an outstanding repair (must not be minor repair) the new legalisation can offer protection from eviction for up to 6 months: If you have made a disrepair compliant the landlord (ideally in writing); Landlords must respond with action to be taken within 14 days, Tenants can ask the local authority to verify the need for a repair and serve a notice which will prevent landlords being able o evict the tenant for 6 months. Disability cost of living payment - A lump sum payment of 150 was paid directly to those who qualified in September 2022.. Benefits and help with bills - Check what support you are entitled to depending on your personal circumstances. People who already have a homelessness application should email or call their case officer on their normal number, for queries about their application. This has replaced housing benefit. ResettlementHousing services that is focused on client centred wellness and recovery orientated support and life skills development to enable people to move on to general needs housing. HA6 3AE, Open Monday to Thursday 9:00am to 5:30pm Friday 9:00am to 5:00pm, Telephone Advice: Monday to Thursday 9:00am to 5:30pm Friday 9:00am to 5:00pm, Appointments: Monday to Thursday 9:00am to 5:30pm Friday 9:00am to 5:00pm, 1A Harrow Road, Email: homeownership@ealing.gov.uk, Home ownership (general leasehold enquiries and right to buy) Pension Credit is an income related benefit for pensioners living in Great Britain. Terms and disclaimer . Home ownership (major works and service charge general enquiries), Home ownership (service charge and major works payment enquiries), Home ownership (general leasehold enquiries and right to buy). Housing Benefit information from your council We've matched the postcode to London Borough of Ealing . are in a nine-month grace period after finishing at least a year of work. The form will only be kept for 14 days after which you will have to begin again. This could be a reduced rent for a few months whilst you get back on your feet, or they could allow you a rent break on the condition you were to pay it back. You should look at your income and your outgoings, and try to come to an agreement with your lender on the arrears. For advice and information on Attendance Allowance which is paid at two rates depending on how your disability affects you. Appointments: Monday to Friday 9:00am to 4:00pm, Tags: Arabic, Armenian, Free Advice, National, SQM, 270-272 High Road, S1/2023 Discretionary Housing Payment government contribution for English and Welsh local authorities for financial years ending March 2024 and March 2025 . Ealing Council provides tenancy, leasehold and sheltered housing services to approximate 18,000 council homes. Your first step should be to check your rent book, payment statement and receipts to make sure that your landlord is asking for the correct amount in arrears. It has handy tips on how to deal with situations and very useful standards letter and documents you can download. Ealing, London Im being evicted because of mortgage arrears. However, for Ealing residents they are for clients with debt problems only. This factsheet is for councils to give to claimants. You are considered to be in priority need if: The council should investigate why you became homeless. The scheme applies to properties transferred from local authorities to registered social landlords after 1 April 1997, with certain exceptions such as homes in small rural settlements. It is important you contact us to talk about your options. The Centre for Armenian Information and Advice seeks to enhance the quality of life of disadvantaged members of the Armenian community in London, specifically those in poverty and isolation. However as most tenancies are assured short hold fixed tenancies, a ground for possession can be that the tenancys fixed period has expired. The government plans to lift the eviction ban from 31st May 2021. However, under new rules Child Tax Credit, Housing Benefit and Universal Credit will only be assessed for the first two children. Review of your housing benefit claim:If you have received a letter asking you to complete a review of your housing benefit claim you must complete your review online. You must report this as a change in your circumstances. Housing benefits emails: You will receive emails about your housing benefit account from no-replyHSGBEN@necsws.com. Website: www.direct.gov.uk/en/Dl1/Directories/DG_10011165. Southall, Middlesex Advice and help on homelessness issues including applying and challenging decisions . Discretionary housing payments, Ukrainian payment applications and My Account council tax and benefits will not be available from 5pm on Friday to 9am on Monday due to system maintenance, The housing advice team provide information on all housing issues. What are my rights? W14 0FE. W6 8BS. Some hostels only accept referrals made by statutory or voluntary organisations and some accept self-referrals. Track your application We are receiving a high number of calls and emails. Council tenants should firstly contact their housing office. You should seek legal advice if you are planning to do this. Local community services include Advice and Information, Advocacy, Community Support, Psychoeducation, Services for Children and Young People and more. If you wish to know more about the Advice Link Project or have a comment about the website please contact us at manager@ealingadvice.org, Registered Charity no. if you find work). Failure to claim Universal Credit may result in you losing benefit as Universal Credit is not usually backdated. Acton, London In agreement with the client, the advice staff may negotiate and advocate on the clients behalf where appropriate.The advice team are authorised to give immigration advice under the Immigration and Asylum Act 1999. W13 9SJ. If you do not have an email address, you can easily create one free viaa number ofonline providers such as. Discretionary Housing Payment What is it? What can I do? Find a career with meaning today! NW10 2EY, Website: https://www.citizensadvicebrent.org.uk/. Plan Journey on TFL, Tags: Free Advice, Lexcel, Local, Quality Marks, PO Box 13095, Most lenders will be very happy to discuss any arrears with you, so that they can try to resolve the problem quickly. London Monday to Friday, 9am to 8pm It could save you from putting your home at risk. Seek legal advice from a housing adviser. Hammersmith, Fulham, Ealing and Hounslow Mind is an independent charity which has been delivering mental health services and support to London residents for over 30 years. It is made up of two different parts, Guarantee Credit and Savings Credit. Follow us. If your rent arrears are caused by a difference between your housing benefit and the amount of rent you have to pay, you should apply to your Housing Benefit Office for a discretionary hardship payment. If you have the Right to Buy with the council you will still have the right to buy your home after the transfer. Housing benefit and Council Tax support. are receiving PIPs, DLA, Attendance Allowance or Carers Allowance. It is best to try to avoid neighbour disputes by:-. What is the local housing allowance / the bedroom tax? Free legal advice and representation for residents of West London. Solicitors firm offering legal help to the public. We also undertake a large amount of claims against solicitors for negligence and have a fraud department that deals with assisting those who have been a victim of fraud in bringing an action, in addition to helping those who are defending fraud claims. Which area of advice are you looking for? We also provide money management (financial capability) training sessions and these can be available to groups in Ealing on request (email to Sue Carr at susancarr@hillingdoncab.org.uk ). Please contact the Prevention/Housing Solutions Team via email at [email protected], or call the customer service centre on 01582 510371 providing the following details: full . Provision of advice and information to the general public. Email: london.rap@odpm.gsi.gov.uk, tenancy, leasehold and sheltered housing services, Apply for housing benefit and council tax support. The Retaliatory Eviction and the Deregulation Act 2015 came into affect. We provide advice on housing rights and options, assess homeless people for emergency housing. Benefits. W7 1AZ, Email: reception@empowering-action.org.uk, Appointments: Monday to Friday 10:00am to 1:00pm, Drop in: Monday to Friday 10:00am to 1:00pm, Tags: Arabic, Free Advice, Local, Polish, Somali, W7, 170 Oldfield Lane South, If you meet certain conditions, you may be directed to apply for Universal Credit (see below) instead of Housing Benefit (as well as the passporting benefits listed above). The normal way for a landlord to end an assured tenancy is to send you a document called a, your tenancy is still in the fixed term; and, your tenancy agreement doesnt contain a clause to the contrary. You either sue. Start by going to their website or ring Tel: (020) 8825 6070 I am in arrears with my rent. Call your local housing hub on 020 8825 5387 to find out about: If you cannot pay the rent you owe in full, we can look at affordable repayments. This is a new project and website. However when making a new claim for Housing Benefit, you will need to show that you are receiving a Child Tax Credit award covering any additional children. Community Legal Advice (CLA) is a free and confidential advice service in England and Wales paid for by legal aid. Providing advice and assistance to migrants and refugees (including asylum seekers) on immigration, housing, welfare benefits, debt and employment matters. Women and Girls Networks Ascent Advice Service provides free and confidential information, advice and support to women and girls affected by domestic and/or sexual violence and abuse. Appointments: Monday to Friday 9:30am to 6:00pm, Drop in: Monday to Friday 9:30am to 6:00pm, Tags: Local, NW6, Paid Advice, Polish, Tamil, 47-49 Green Lane, Southall, Middlesex the items that your landlord is keeping the deposit for are specifically mentioned. Your landlord can not get out of their legal responsibilities no matter what is written in the agreement. We offer free confidential one-to-one and professional support, advice, information, representation and accompaniment to appointments regarding issues related to domestic violence such as welfare rights, benefits, housing and legal options. Ealing, London They must look into your claim of homelessness and provide help if they think you are eligible. Discretionary housing payments, Ukrainian payment applications and My Account council tax and benefits will not be available from 5pm on Friday to 9am on Monday due to system maintenance. The first step is to discuss with your Landlord and see if an agreement can be reached. Or by writing to us at:. This is worrying times for Landlords and tenants. W13 0TL. The. Most lenders will be very happy to discuss any arrears with you, so that they can try to resolve the problem quickly. Homelessness prevention. Even if the council decides you are not eligible for assistance, they have a legal duty to give you advice to try to help you to resolve your homelessness. Published on: 15/11/2010. Southall, Middlesex The site is updated regularly and also covers benefits that are administered by local authorities (e.g. Telephone: 0208825 7515 Discretionary housing payments, Ukrainian payment applications and My Account council tax and benefits will not be available from 5pm on Friday to 9am on Monday due to system maintenance, Housing benefit call centre tel: 020 8825 7000 You should check any correspondence from your local council carefully, and speak to their Benefits Department to check your entitlement to housing benefit. The site provides easy to understand general information on all areas of law including welfare benefits. Due to government measures at the moment there is a 3 month break on evictions and Landlords are being asked to be more understanding with tenants and make agreements. It should make clear the obligations of the landlord and explain your obligations on the use of the property and its state of decoration and repair. Housing advice and assistance. Even if you do not have the Preserved Right to Buy, you may be eligible for the Right to Acquire. The benefit cap does not apply if you or your partner: are not getting Housing Benefit or Universal Credit. The government plans to lift the eviction ban from 31st May 2021. Contact us Online Apply for, report or pay for something online by looking at the services we provide and following the instructions on how to use them. The amount you are paid for various benefits depends on the number of children you have. If you are in rent arrears and you live in a secure tenancy your landlord must send you a Section 83 notice warning you of their intention to end your tenancy. My landlord wont return my damage deposit. I am in arrears with my rent. UB1 1QF. Make an inquiry using our online housing form. Claim a discretionary housing payment online Discretionary Housing Payments are not guaranteed and you will not automatically get a payment if you have had one previously. This number is available seven days a week from 5pm to 1am, but remember, call 999 in an emergency. Wembley, Middlesex This may mean paying an extra amount with your rent each week or month until the debt is paid off. We can provide casework and representation under legal aid. SESSION 2001/2002 THIRD REPORT. As well as offering childcare from 6 months to 5 years, we have a family support team that can deal with all family related issues and offer advocacy to parents when dealing with local services. Skip navigation Search . Open Tuesday and Thursday 9:00am to 11:30am and 1:30pm to 3:00pm, Telephone Advice: Monday, Tuesday, Wednesday and Thursday 9:30am to 11:30am and 1:30pm to 3:00pm, Drop in: Tuesday and Thursday 9:00am to 11:30am and 1:30pm to 3:00pm, Havelock Road, Evidence to support your DHP claim can be uploaded to the online form, sent by email or posted. If you are homeless and in priority need, the council should try and provide you with emergency accommodation until they have made a decision on your homelessness application. If you have suspected corona symptoms you need to let the repair company know in advance and they are unlikely to attend if that is the case. The Centre also organises a range of health, social and welfare activities particularly aimed at combating social exclusion and isolation amongst older people, people with disabilities, women, the unemployed or people on low incomes. If you are in rent arrears and you live in a secure tenancy your landlord must send you a Section 83 notice warning you of their intention to end your tenancy. a spare room that housing benefit won't pay for. It is important you contact us to talk about your options Call your local housing hub on 020 8825 5387 to find out about: Help from our Financial Inclusion Advisors to claim for benefits. What are my rights? Help with council tax- there is a separate discretionary council tax discountto help with council tax liability. UB1 3HA. Advice and assistance on legal issues. Attendance Allowance. Office hours: Monday to Friday, 9am-5pm For full details of our services and how you can access them, please visit our website. Find a Job Telephone: 0345 345 4 345 You either sue. Before a transfer can take place your new landlord must agree to offer a new assured tenancy agreement. Wednesdays 12 to 2pm at Emmaus House Day Centre, 1 Berrymead Gardens, Acton W3 8AA, Thursdays 2pm to 4pm (2nd and 4th of the month) at Ealing DAIS, 3-4 Featherstone Terrace, Southall UB2 5AL, Fridays 1:30pm to 3pm at The Crypt at St Johns Church, Mattock Lane, West Ealing W13 9LA, 21 Avenue Road, You should try and give the Benefit Office any information it requests. Telephone: 020 8825 8888 Email: housadv@ealing.gov.uk Reception Customer service centre, Perceval House, 14-16 Uxbridge Road, Ealing W5 2HL Opening hours: Monday to Friday, 9am-5pm Council. Southall, Middlesex Benefits Service call centre and reception Housing benefit call centre tel: 020 8825 7000 Open: Monday to Friday, 9am-5pm Housing Benefit reception: The services available are document drop. If you dont agree with the landlords description of the condition of your property, you should look over your tenancy agreement and check that: there is a clause that allows your landlord to keep your damage deposit; and. Tags: Free Advice, Local, Punjabi, UB1, Urdu, Featherstone Terrace, If you think your landlord is acting unfairly, or you feel you are being harassed or illegally evicted, you should seek legal advice. We offer advice, guidance and advocacy on the following issues: Immigration (Asylum and Nationality), Welfare Benefits, Housing, Health, Young Refugees and Asylum Seekers. MyAccount Search Menu. A Discretionary Housing Payment (DHP) is an extra amount of money that the council can give you to help you pay your rent. W6 0RF. If we cannot read your documents it will take longer to process your application. You will be asked a number of questions about your finances to see if you are eligible for legal aid. We aim to promote the well-being of the Iraqi community, encourage mutual understanding and work to bridge the gap between British and Iraqi cultures and to ease the integration process. Coronavirus Crisis- Know Your Housing Rights. There is usually more demand for a hostel place than space available. Please help us to process your request as quickly as possible during this time by providing your documents electronically. Independent Age provides advice and information for older people, their relatives and carers in their own home, in hospital or in care homes. If. It may be possible for you to agree more realistic payments on your mortgage, to avoid losing your home. Do not ignore the problem because you could become homeless. Accepted file types: Word (docx), Acrobat (pdf), Excel (xlsx), Plain text (txt). Tallo Information Centre is a One Stop Shop community advice centre on South Acton Estate. If you have nowhere to live, then you are homeless and you have the legal right to seek help from your local council. Drop in: Tuesday and Thursday 5:00pm and Saturday 9:00am, Tags: Arabic, Free Advice, Local, SQM, W5, 309 Lillie Road, Accepted file types: Word (docx), Acrobat (pdf), Excel (xlsx), Plain text (txt). Discretionary Housing Payment is a payment you may receive at the discretion of your local authority which can help towards housing costs. The handy person service arranges minor jobs in the home for older, disabled or otherwise vulnerable people. Assured tenants enjoy the protection from eviction - ie a landlord must go through the correct procedure. If you are homeless and in priority need, the council should try and provide you with emergency accommodation until they have made a decision on your homelessness application. However, you cannot be evicted from your home until: your landlord has obtained a court order to repossess the property; and. Greenford Expert solicitors covering Crime, Family and Childcare, Mental Health, Housing, Debt, Welfare Benefits, Prison and Appeals, Civil and Commercial Litigation, Immigration. Even if you do not have the Preserved Right to Buy, you may be eligible for the Right to Acquire. Mediation is a form of negotiation, used in neighbour disputes amongst others, with an independent trained mediator. Community Legal Advice has a free translation service available in 170 languages. We provide advice and assistance in legal matters. Before a transfer can take place your new landlord must agree to offer a new assured tenancy agreement. It is important that you start and complete the form on the same day if possible. to physically evict a tenant (otherwise they could be committing a criminal offence). You will be asked to provide your last name, national insurance number, date of birth, postcode, benefit claim number, your access key and evidence to support your review claim. Customer Service Team: 1-800-EASTERN (327-8376) Eastern Bank's automated Account Information Line gives you access to a host of banking information and features 24 hours a day, 7 days a week. Your landlord must put your deposit in a government-backed tenancy deposit scheme (, You landlord must let you know the schemed the deposit is registered with. You must have spent at least two years as a public sector tenant to qualify for the scheme. Email: propertyregulation@ealing.gov.uk. Website: www.direct.gov.uk/en/MoneyTaxAndBenefits/BenefitsTaxCreditsAndOtherSupport/Disabledpeople/DG_10012442. Property regulation, Perceval House, 14-16 Uxbridge Road, Ealing W5 2HL
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