Main Telephone (614) 210-9000 Primary Address 7400 Safelite Way Columbus , OH 43235 USA Safelite arrived shortly after noon. Apparently she is on drugs, extasy, to be exact. Guess what, wrong glass again. Important things to know: Industry-leading end-to-end claim management, Fully redundant, award-winning contact center support adherent to all ISO disciplines located across four U.S. time zones give policyholders access to customer service representatives (CSRs) at all times. Desired outcome: LOS ANGELES | CORPORATE office. They should fix their website so that if this is a shop only vehicle it immediately says that and stop trying to scam the public! I was scheduled to another location. Is this your business? Contact Us: . I drive a 1993 Toyota truck. Total incompetence! Our insurance was contacted regarding ordering a ford manufactured back sliding window for the truck because the after market window is not recommended by shop. Services; Our approach; News & resources; Our team; Request Information; 877-723-3548. Safelite Group headquarter office and corporate office address is located in 7400 Safelite Way Reimburse for headliner and labor, technician came to my house, broke 2 pieces of rubber trim-One on each side of windshield-NEVER MENTIONED THAT HE BROKE THEM. Replacement windshield under warranty. 10/25/2022 my son, Sam, ordered a replacement windshield for our 2019 Ford Fusion hybrid using the Safelite app. Safelite AutoGlass has an average consumer rating of 2 stars from 204 reviews. (*Three time zones during Daylight Saving Time) Redundant & uninterrupted Chandler, AZ 85224 Don't wait, schedule your appointment today! The latest review Chip repair was posted on Feb 27, 2023. All without replacing the actual windshield. Check out our FAQs or complete the form below to send us a message. 01/30/2023. I honestly cannot believe how unprofessional and incompetent this company is. When you need to contact us for auto glass service or getting a quote, we can help you get a quick answer. I do not know who to speak to anymore regarding Back window to our F150 20-16 ford truck. Seattle Website Design by Jordan Crown Design. I have an appointment at 2 PM today, 11/26/22 to change the broken front windshield. United States: Chandler: 2080 W Chandler Blvd: United States: Columbus: 2231 Schrock Rd: United States: Columbus: P.O. . Why in the hell did they not advice me of this during inspection? Click here to get notifications about new complaints of Safelite AutoGlass. Besides the inconvenience, when I walked in I asked for the Manager and Anthony said he was. This will surely increase the credibility of your complaint. We continue to solidify resources and strengthen medical networks, providing . We are including one of the links which was found, apparently there are many. Rating 0.0 0 Be The First to Write a Review Edit Fix my truck to the condition it was in before you destroyed it! Download Export to Salesforce . Corporate Office. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Safelite AutoGlass, Connect with Safelite AutoGlass via Facebook at, Like, share & subscribe to Safelite AutoGlass on YouTube at, See Safelite AutoGlass's portfolio on LinkedIn at. Contact Number: I need help with: Your Message: Allied Pacific IPA. Our eyesight system will now spontaneously shut off within a few minutes of driving. You can call Safelite Autoglass at (866) 212-5457 toll free number, write an email, fill out a contact form on their website www.safelite.com, or write a letter to Safelite Group, Inc, 7400 Safelite Way, Columbus, OH, 43235, United States.Location: 7400 Safelite Way, Columbus, 43235, OH The purpose of this site is supply you with their phone number and address as well as share your thoughts about Safelite Auto Glass. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Welcome - Safelite AutoGlass. This website uses analytics and performance cookies to track unique visitors and site traffic. Keep an eye on your email or texts. Do what safelite should have done properly the first time. well wasn't very hard to find me, I was like 15 feet at most inside my house! -Shane Sporleder, Desired outcome: Is this your company? If you do not wish to enable cookies, do not click on this message. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I am extremely upset and willing to take this much further. They schedule my replacement for the following Monday at my house, because its my only transportation and I told them this on Friday during inspection. Contact Us. Clearly the glass was of low grade quality for it to have cracked this quickly. Address: 7400 Safelite Way Columbus, OH 43235 USA Linkedin; Assign Contact to a List. * We use standard office opening hours in near Safelite Group's location as default value for unknown and outdated data. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Is this your company? Since joining Safelite in 2010, Brett Wanner has been a significant contributor in numerous client-centered roles, starting as a Client Specialist and rising quickly to National Account Coordinator, Account Manager, National Account Manager, and Strategic Account Manager before his promotion in 2022 as AVP, National Accounts. Follow the links below to find all the information you are interested in. Pep Boys . ORANGE county office. Get your free quote, then choose to pay on your own or work with your insurance. I would like a apology and explanation on why I did not receive a call from the manager of that location. On 10/2/2022 I had my windshield replaced by Safelite. I wholeheartedly agree! Please complete the following information request and a member of our team will contact you within one business day. Request information. This is wanton destruction of private property and leaving an elderly couple with no transportation! My windshield couldnt be changed because Bryan, the assistant manager did not get the appropriate approvals to change my windshield. Make another appointment, take day off from work and got to the Mt Kisco safelite to get the windshield replaced. This review was chosen algorithmically as the most valued customer feedback. It has been almost a year now. The latest complaint Damage to vehicle abs was resolved on Oct 26, 2022. The only time the technician came to my door was to get paid and ask me to give him a 9 or 10 on the survery that I would recieve. Desired outcome: I had just washed my car day yesterday 11/28 there was NO damage. Terms of Use / Your privacy choices / Site Map / Contact center operations | Safelite Solutions Contact center operations Strategically located Our contact center support allows for coverage in four U.S. time zones. 1100 Corporate Center Drive, Suite 201 Safelite Group is Automotive business from United States that founded in 1947 (76 years old in 2023), Safelite Group business is focusing on Replacement Services. Corporate Office and Headquarter Office address: 7400 Safelite Way Columbus, OH 43235 United States. The technician assigned (Julio) came out to replace it. But the worst part was that the installer and the women at the front desk must of been frustrated because he began dropping f bombs in the waiting room which is so unprofessional and rude. Safelite Location: You also have the option to opt-out of these cookies. Claim it and get a lot of features. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. Box 182000 I carved time out of my workday, drove Share your photos and videos with others to prove the truth of your words. Top Safelite AutoGlass Employees Renee Cacchillo President and CEO Columbus, Ohio, United States View 5+ safelite.com yahoo.com belronus.com limitedbrands.com bobevans.com accenture.com ac.com hotmail.com att.net limited.com 5+ 614-507-XXXX 614-855-XXXX 972-789-XXXX 972-789-XXXX 262-255-XXXX 262-255-XXXX John Stacy 1100 Corporate Center Drive, Suite 201 Monterey Park, CA 91754 Get Directions (323) 260-4703. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Was told the manager would call the warehouse and return my call. On 2-10-23, I went to have my windshield replace through my insurance company. (323) 260-4703, 2141 W. Orangewood Avenue The employee data is based on information from people who have self-reported their past or current employments at Safelite AutoGlass. Vorys, Sater, Seymour and Pease Locations, Work at Public Service Company of Oklahoma, Vorys, Sater, Seymour and Pease Employment, Regional Vice President Safelite AutoGlass Jobs, Warehouse Supervisor Safelite AutoGlass Jobs, Delivery Driver/Warehouse Safelite AutoGlass Jobs, Repair Technician Safelite AutoGlass Jobs, Inventory Specialist Safelite AutoGlass Jobs, Human Resources Business Partner Safelite AutoGlass Jobs, Executive Assistant Safelite AutoGlass Jobs, Senior Finance Analyst Safelite AutoGlass Jobs, Service Specialist Safelite AutoGlass Jobs, Warehouse Associate Safelite AutoGlass Jobs, Assistant Store Manager Safelite AutoGlass Jobs, Customer Support Specialist Safelite AutoGlass Jobs, Repair Specialist Safelite AutoGlass Jobs, Service Technician Safelite AutoGlass Jobs. Is this your business? Alhambra, CA 91801 It is mandatory to procure user consent prior to running these cookies on your website. This probably has been one of the worst decisions I have made regarding my families car repairs. Terms of Use / Your privacy choices / Site Map / We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Safelite AutoGlass. This website uses cookies to improve your experience while you navigate through the website. 18575 & 18605 E. Gale Ave. City Of Industry, CA 91748. from the company's website: Your windshield can be repaired if: The chip or crack is 6 inches or smaller, You have three chips or less, The damage is not in front of a camera or sensor. Desired outcome: For more valid info, please verify the info from more trusted sources like GoogleMyBusiness, Yelp, FourSquare or similar services. This will surely increase the credibility of your complaint. In august of this year, I sustained damage to my windshield (Mercedes G 550 Wagon) requiring replacement from the Safelite dealer on Plank Road, Fredericksburg Virginia. Safelite AutoGlass reviews first appeared on Complaints Board on Jun 3, 2008. Customer response. The data presented on this page does not represent the view of Safelite AutoGlass and its employees or that of Zippia. Safelite Auto Glass Corporate Office & Headquarters Safelite Auto Glass Corporate Office & Headquarters 2080 West Chandler Blvd Chandler AZ 85224 Safelite Auto Glass corporate phone number: (877) 664-8931 Average Rating and Total Reviews Avg. This website expressly disclaims the accuracy, adequacy, or completeness of any data and shall not be liable for any errors, omissions or other defects in, delays or interruptions in such data, or for any actions taken in reliance thereon. . My husband scheduled a mobile service to replace a Windshield and the mobile appt was scheduled for 01/03/23 between 0800 and 1700. I had one crack less than six inches. Phone, email or write. They finally brought another one and put it in, the the Tech lost one of the wiper arm retaining nuts so I ended up with a damaged hood and one wiper. The receptionist was not professional. Above is one of the links to her apparent many videos. The windshield cracked inside his van. Desired outcome: We also use third-party cookies that help us analyze and understand how you use this website. 2231 Schrock Road, Columbus, OH 43229 Safelite Solutions. Very disatisfied not a customer. This is very inconvenience because my vehicle is a work vehicle. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Safelite AutoGlass was founded in 1947. The Safelight Auto Glass company in Modesto CA have not been able to replace our windshield. As for the mud and dirt I will clean the tech's mess. Inappropriate customer service representative behavior found by our 12yo child. (909) 890-9693, 5095 Murphy Canyon Road, Suite 330 We are including one of the links which was found, apparently there are many. Write A Review For Safelite Auto Glass Corporate Headquarters, J C Penney Corporation, Inc Corporate Office. Payment Address: UFG Insurance P.O. Looking for information about SAFELITE CORPORATE OFFICE CONTACT NUMBER? How can we help you today? The work order # [protected] and the techs name Antonio. My daughter called to make sure it would be done and of course it will be. They should fix their website so that if this is a shop only vehicle it immediately says that and stop trying to scam the public! They cover business area such as Provider, automotive glass, a provider, vehicle glass repair, replacement, calibration, insurance, claim management service, its team, skilled warehouse worker, technician, specialist. By clicking on this, you agree to our use of cookies. If I do not get contacted either via email, [protected]@gmail.com, and or phone [protected] my next move will involve the BBB. You have wasted our time (Money). These cookies will be stored in your browser only with your consent. Search. 2nd Floor, I needed to have my windshield replaced and that the quote I had from Safelite in my email was not valid. 2015 eCorporateOffices.com All rights reserved. I got one phone call 2 days later and the person said they would get back to me the next day but I have not heard from them since then. This is the MT Kisco Safelite in NY. . (*Three time zones during Daylight Saving Time). Today assistant manager Luis Guzman could not change my windshield because Bryan did not prepare the appropriate documentation. After awhile, the repairman told me to come to the back. We have a Subaru Forrester. Safelite AutoGlass has 18 locations in the United States, with 1 corporate office and 17 retail locations. We invite you to view the pages with related information. Submit a complaint and get your issue resolved. Tech got urethane on interior side trim and headliner. The tech said that someone would contact me to take care of the problem. *Required Information . Safelite AutoGlass may also be known as or be related to Safelite, Safelite AutoGlass, Safelite Autoglass, Safelite Glass Corp, Safelite Group Inc, Safelite Group Inc. and Safelite Group, Inc. Safelite AutoGlass headquarters is in Columbus, OH. I had to drive 50 miles round trip for poor service. Recently the passenger side began to demonstrate water damage and soon thereafter the amplifier for the antenna that controls door locking and unlocking began to misfunction. Its not right that Id have to pay for this I was told my chip was easily fixed and it would be covered by insurance not I have a cracked windshield and my truck is full of sawdust, Desired outcome: Trust me, it is beyond their capability. Monterey Park, CA 91754. The entire Safelite Group organization is honored to share our success by helping make a difference in each community ultimately hoping to make the world a better place, too. Car: Porsche Cayenne My name is Keld Nielsen. Desired outcome: Your Former Customer, My wife and I own a 2005 Honda Accord, we had the front windshield replaced in Dunedin Florida, our last name Is sporleder , car Vin number 1HGCM56465A181858. Travelers is committed to providing you with the highest level of service. In 2023, Safelite Group is currently focus on replacement services sector. Is this your business? [A default letter is provided here which indicates your acceptance of the business's response. Allied Pacific HealthCare City. I was given a quote (via email) of $75. We find this behavior for anyone in a customer service position completely inappropriate. Safelite AutoGlass has 18 locations in the United States, with 1 corporate office and 17 retail locations. Either you forgot to check the box or you are a robot. We find this behavior for anyone in a customer service position completely inappropriate. As an industry leader, Safelite Solutions provides comprehensive end-to-end claim management solutions for more than 200 insurance and fleet clients. The Safelite AutoGlass management team includes Renee Cacchillo (President and CEO), John Stacy (Executive Vice President, Chief Supply Chain Officer), and Julie Morey (Vice President Talent) . Get Directions Safelite was supposed to replace the windshield. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. 1-800-638-8958. Phone: 626-282-0288. During the multiple attempts of replacement they have damaged the window trim, as well as the rearview mirror mount. SALVATION ARMY INTERNATIONAL HEADQUARTERS UK, STANDING JOINT FORCE HEADQUARTERS CORE ELEMENT, SPRINT HEADQUARTERS PHONE NUMBER OVERLAND PARK, DEMOCRATIC HEADQUARTERS IN SNOHOMISH COUNTY, NOTTINGHAMSHIRE CONSTABULARY HEADQUARTERS, YORK REGIONAL POLICE HEADQUARTERS RICHMOND HILL, OUTDOORSMANS HEADQUARTERS INTERNATIONAL FALLS MN, MTS HEADQUARTERS 14000 TECHNOLOGY DRIVE EDEN PRAIRIE MN USA 55344, UNITED NATIONS HEADQUARTERS NEW YORK ADDRESS. They are issuing a fecund but they should come do the service at my location! I made a warranty appointment and the Safelite representative told me this was not under warranty because the crack was caused my outside damage. Will have to order and make a 3rd appointment. Chandler Phone: 626-943-6183. And clean the damn glass up out of the driveway that wasnt there before you vandalized me and my truck! 568 W. Garvey Ave Monterey Park, CA 91754 Phone: 626-282-0288. I will NEVER recommend them in the future! from the company's website: Your windshield can be repaired if: The chip or crack is 6 inches or smaller, You have three chips or less, The damage is not in front of a camera or sensor. My time is valuable and lack of professionalism needs to be corrected. We dropped the car off at 7:30 this morning. United States. They use an arm device to move and set windshield so never have two people when I have used in the past. This complaint was posted by a verified customer. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Rest assured that were here for you with 24/7 scheduling on our website. 1,415 Jobs. Best regards, safelite should have higher standards for the people they hire. But opting out of some of these cookies may have an effect on your browsing experience. Sam unlocked our car using iPhone app Sir's, Pay for dealership replacement. Finish scheduling. The company is headquartered in Columbus, Ohio and serves customers throughout the United States. In my opinion, the only way you might get some help is if you call Also got burned by SafeLite's "Nationwide Lifetime Warranty" after Safelite auto glass- Glass does not fit. The company is headquartered in Columbus, Ohio and serves customers throughout the United States. Do what safelite should have done properly the first time. Claim it and get a lot of features. Address: 7400 Safelite Way Columbus, OH, 43235-5086 United States See other locations Phone: Website: www.safelite.com Employees (this site): Actual Employees (all sites): Actual Revenue: Modelled Year Started: Incorporated: ESG ranking: ESG industry average: What is D&B's ESG Ranking? Address: 7400 Safelite Way Columbus, OH, 43235-5086 United States See other locations Phone: Website: www.safelite.com Employees (this site): Actual Employees (all sites): Actual Revenue: Modelled Year Started: Incorporated: ESG ranking: ESG industry average: What is D&B's ESG Ranking? Nov. 18, 2022 Invoice #[protected] Back Glass was not installed properly. I told him it wasn't there before and that I've been hand cleaning my windshield to avoid made an appt. I replaced my windshield on my 2010 Toyota Yaris one year ago exactly. You can find contact details for Safelite AutoGlass above. Notice at collection. Safelite AutoGlass phone numbers +1 888 892 2342 0 0 Schedule An Appointment Or Get A Quote +1 877 865 5629 0 0 Update An Appointment More phone numbers Safelite AutoGlass website www.safelite.com What is Safelite AutoGlass's email addresses? Desired outcome: They said absolutely NOTHING about this or I would have kept the functional windshield with a chip in it and still would have had transportation! I want my moulding pieces replaced. Monterey Park, CA 91754 The safelite representative that we are referring to is Danielle Liskowitz from the Oconomowoc/waukesha WISCONSIN area safelite. menu. 204 Call (877) 419 3521 For all other questions: Text 800-800-2727 Postal addresses Safelite Group, Inc. Corporate Office: 7400 Safelite Way Columbus, OH 43235 Schrock Contact Center: 2231 Schrock Road Columbus, OH 43229 Chandler Contact Center: 2080 West Chandler Blvd. Submit a complaint and get your issue resolved. This complaint was posted by a verified customer. Get Directions These cookies do not store any personal information. I'm so DISAPPOINTED in my visit to Safelite today. I booked an appointment to have my windshield repaired. Select a Kemper Brand or Line of Coverage Prefer to send us a message? Although we work a hybrid schedule, KOA is committed to taking extra measures to support you and your organization. Safelite Group was founded in United States. Phone: 626-282-0288, 568 W. Garvey Ave And clean the damn glass up out of the driveway that wasnt there before you vandalized me and my truck! ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Safelite AutoGlass Customer Service. If you wish, you may update it before sending it . They "started" my repair on August 1st. For Safelite to come and fix the problem. Electric Vehicle Technology Joint Venture (Toyota and Mazda), Miller Implement & Pro Motorsports of Fond du Lac. Sam moved our car in the morning to make it more convenient for technician. We are fortunately equipped with the capability of having our employees work in the office as well as remotely and will continue to communicate with you by email and phone. - Technician broke my windshield wiper and didn't tell me. Hello! We continue to solidify resources and strengthen medical networks, providing quality and patient-centered healthcare to the community. My next appointment was scheduled January 21, 2023at 7 am, received a confirmation call, asked if the glass could be inspected before appointment in am, was put on hold, then told the glass was not ordered. I have not gotten a return call from the manager from the initial visit. 1668 S. Garfield Ave, 2nd Fl, Alhambra, CA 91801. When you need to contact us regarding your auto glass or receiving a quote, we help you get a quick answer. Why Bryan, assistant manager does NOT have enough knowledge for his job, brings me to safelite 26 miles away from my home and job could not be done? The second lie! Thank you for your continued support. Necessary cookies are absolutely essential for the website to function properly. I will now do everything in my power to give you the name Safelie! It is very disappointing to know that you feel that you can promise and not deliver. When he asked for my name I asked why and he said it was for his manager. We're here to help. https://www.safelite.com (844) 250-6606 Get Directions 7400 Safelite Way Columbus, OH 43235 People Also Viewed Fine Line Auto Body 13 Body Shops, Towing, Auto Glass Services Tint Works 2 Car Window Tinting, Car Stereo Installation, Auto Customization Columbus Car Audio & Accessories 52 Car Stereo Installation, Car Window Tinting, Tires fix your process so that you deliver the service your website states and train your personnel. DO NOT CALL SAFELITE! I had an appointment scheduled January 14,2023 at The Humble location for 8am, upon arrival, I was told my glass replacement was damaged and needed to reschedule my appointment , replacement glass would be ordered. 1668 S. Garfield Avenue, My windshield couldnt be changed because Bryan, the assistant manager did not get the appropriate approvals to change my windshield. Assistant manager, Bryan, called me yesterday to confirm the appointment. They needed to examine it at the shop for proper fit and trim pieces, so I drove it to them on Friday afternoon for inspection. Now CLAIMING it was broken when he came. Concerned customer. Desired outcome: San Diego, CA 92123 Address: 7400 Safelite Way Columbus, OH, 43235-5086 United States See other locations Phone: Website: www.safelitesolutions.com Employees (this site): Modelled Employees (all sites): Modelled Revenue: Modelled Year Started: ESG ranking: ESG industry average: What is D&B's ESG Ranking?