BancPass can dispute these violations on your behalf as long as your account was in good standing, and the proper license plate was registered to the account, at the time of the violation or pay-by-mail notice. } The amount of a reload includes a $2 fee. .hmg-jb-bg-primary .hmg-jb-btn-primary, .hmg-jb-bg-primary .hmg-jb-btn-primary.active, .hmg-jb-bg-primary .hmg-jb-btn-primary.focus, .hmg-jb-bg-primary .hmg-jb-btn-primary:active, .hmg-jb-bg-primary .hmg-jb-btn-primary:focus, .hmg-jb-bg-primary .hmg-jb-btn-primary:hover { if(typeof jQuery == 'undefined') { Travel Tools. .hmg-jb .apply-progress-bar li.active > a:before { var queue = $LAB } } For questions regarding METRO HOT Lane toll charges, contact HCTRA Customer Service at 281-875-3279. when I called back in to make the payment I was met with a horrible customer service rep that treated me so bad I had to just ask . Free customer service/helpdesk job search site: HCTRA Assistant Dispatcher 1st and 3rd Shift job in Houston Texas, USA. All Rights Reserved. Verify to immediately update business information, respond to reviews, and more! I can't find my paper bill. Join to view profile . Problem is, I wasn't anywhere near Houston when they alleged that I drove through their toll road. - Leading role in building up and improving . Assistant Dispatcher HCTRA [ 2 shifts available] $15.75 /hr. You may also call 866-978-5061 during normal business hours. The Harris County Toll Road Authority (HCTRA) operates toll roads within the Greater Houston Metropolitan region through the use of EZ TAG. 9 followers 9 connections. doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Harris County Toll Road Authority. In recognition of Thanksgiving, HCTRA customer service call center and administrative offices will be closed Thursday, November 26 and Friday, November 27. Business operations will resume Monday, November 30. By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. gxx@hctra.org: Jamela Tatum: Customer Service Representative: Texas, USA jxx@hctra.org: Dan Surowiec: Senior QA Consultant: Texas, USA dxx@hctra.org: Bernadette Gaston: Supervisor: Texas . HCTRA - Violation Collections Department/Collections. You may change your License Plate number using the BancPass phone-app, or by calling: 866-978-5061. Phone Number. San Antonio, TX. HCTRA will continue to monitor TxTag's progress and will work with customers to address their concerns. Saturday 8:00 AM to 4:30 PM. The $4 monthly late fees and $1.15 mail-in fee for a transaction would total $17.25 when it was . BancPass users will be charged the electronic toll tag discounted rate. Hours may vary based on the business needs of the HCAO. They understand our culture and the positions we have open and provide candidates the fit it well. It is up to the User to contact the Toll Operator to handle these types of infractions or notices. Learn More. Be sure to have two identifying pieces of information from the following list: BancPass does not initiate charges to your account. } College Recruiter believes every student and recent grad deserves a great career. 281-875-3279. Some Toll Operators have billing delays. Where are my transactions? 77401 This is not just an issue for BancPass customers but all customers who drive the particular roads that are delayed. Your real card info stays hidden. Prior experience in a customer service-related role. Reload using credit online or through the phone app. Login - Harris County Toll Road Authority Job Description & How to Apply Below. You choose when and how much to replenish! Click here HCTRA Customer Service Closed Published on: February 15, 2021. I dont want to contineue with the service BancPass and PlusPass will work on ANY toll road in the states where they are available! Wasn't able to add my car due to an unspecified error. CSC has an average consumer rating of 3 stars from 24 reviews. The latest complaint credit bureau reporting was resolved on Jan 21, 2013. Prefer an automatic monthly subscription? You can pay for a Toll Violation Invoice you received in the mail online. Pursuant to the Texas Transportation Code, Chapter 284, the owner or renter of record (not necessarily the driver) of a vehicle that passes through a toll facility is responsible for payment of. No endorsement has been given nor is implied. var __noconflict = true; Social . Contact Phone. You Have To Click On The Link And Login Into The Account Using The Correct Login Details. Pay and Career. Proficiency with technology and tools such as Windows 10, Microsoft Word, Excel, Outlook, Adobe Acrobat Software, PowerPoint. Where We Are a Service Provider. color: #376d7d !important; Reach out to the HCTRA team using the information below. Customer Service Hours Mon - Friday 7:30 AM - 5:30 PM. Customer Service Hours Customer service is terrible. Our Customers are organizations such as federal, state, local, tribal, or other municipal government agencies (including administrative agencies, departments, and offices thereof), private businesses, and educational institutions (including without limitation K-12 schools, colleges, universities, and vocational schools), who use our Services to evaluate job . Click the link in the email we sent to to verify your email address and activate your job alert. 24 CSC reviews first appeared on Complaints Board on Apr 11, 2010. Each tolling entity may choose if and how they implement Texas Transportation Code 372.053. Unauthorized or improper use of this system may result in administrative disciplinary action and civil and criminal penalties. Please contact customer support if you require additional assistance. Mar 01 2023. doxo is not an affiliate of Harris County Toll Road Authority. Order your EZ TAG. I missed two days of work, but she was so nice to call me and check up on me. HCTRA invites you to share your feedback TONIGHT at the Hardy Downtown Connector Interactive Public Workshop! Get email updates for new Customer Service Representative jobs in Houston, TX. We'll be seeing you at 6:30 p.m. at Sherman Elementary! Please include a clear image of the invoice details including the invoice number, vehicle details, and transaction details. Bilingual Customer Service Representative at Harris County Toll Road Authority Houston, Texas, United States. If i have to pay somthing place contact me. Manage all your bills, get payment due date reminders and schedule automatic payments from a single . https://sprod-m.hctra.org/FAQs/What_is_a_Toll_Violation#! Get notified about new Customer Service Representative jobs in Houston, TX. } View News Archive. Management may, at its discretion, assign, or reassign duties and responsibilities to this job at any time. The latest review Lien release was posted on Sep 19, 2022. for HCTRA (VEC)$15.75/hr. Email Address. I have worked here for over 3 years and I have the utmost love and appreciation for this company. Sometimes errors happen and a Toll Operator may mistakenly send a violation notice or pay-by-mail notice to a User with a valid toll tag account. You will be responsible for charges incurred up to the time that BancPass is notified. I got an invoice or violation notice for a vehicle that had a BancPass Toll Sticker, what should I do? place i need to cancell all the service thank you. Notify BancPass immediately by texting the word STOLEN to 866-978-5061. Visit CareerBliss to research Harris County Toll Road Authority salaries, reviews and benefits. For example, there are some toll operators that do not permit a User who has outstanding violations or pay-by-mail bills to drive the road. .hmg-jb a:hover, .hmg-jb a:focus { There is a $2 charge for reloading your tag. Howeveryou identify and whatever your background, we encourage you to apply today. The Harris County Toll Road Authority (HCTRA) customer service call center and administrative offices will be closed Monday, January 18, in recognition of Martin Luther King Jr. Day. Monday - Friday 7:30am - 5:30pm Saturday 8:00am - 4:30pm. Use the EZ TAG lanes today! doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. Sign in to create your job alert for Customer Service Representative jobs in Houston, TX. You may change your phone number using the BancPass phone-app, or by calling: 866-978-5061. HCTRA reserves the right to monitor sessions, track usage and to restrict access to anyone at any time and for any reason. If you used a toll road after closing or deactivating your account, the toll agency that manages the road you drove will send you a violation or pay-by-mail notice if you do not have a funded account. During this time, HCTRA's Customer Service call center hours are Monday through Friday, 9 a.m. to 4 p.m. Customers may experience longer wait times due . Post customer service/helpdesk jobs for free; apply online for / HCTRA Assistant Dispatcher 1st and 3rd Shift job Texas, USA. background-color: #376d7d; How is Harris County Toll Road Authority rated? You are about to be logged out due to inactivity. Business operations will resume Monday, January 3, 2022. If you enjoy assisting others, you will enjoy being a Call Center Representative for the Harris County Toll Road Authority. Monthly statements allow you to view your account activity. For questions about the Grand Parkway, . Ability to speak and type at the same time. It is now July 21, and still no transponders. Also note in the email your BancPass Toll Sticker number. For all customer service requests, including paying tolls, disputes, toll rates and account information, please contact the Harris County Toll Road Authority. Useful Information for HCTRA Customers . NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Harris County Toll Road Authority, Developer: Harris County Toll Road Authority, Website: Visit Harris County Toll Road Authority Website. The information is transmitted to the Toll Operators Back Office or processing center. Purchase your BancPass Toll Sticker online or at participating retailers. For questions about your EZ TAG, contact HCTRA customer service at eztagstore@hctra.org or call 281-875-3279. ENGLISH. For quicker assistance, please have one of the available items below ready when contacting HCTRA. You can contact them directly by phone at 281-875-3279. I have a disabled vet plate or other plate that allows for free tolls? Dont have an EZ TAGaccount? Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. equipment. Located in downtown Houston, the Harris County Attorney's Office represents Harris County government, the Harris County Flood Control District, the Harris County Toll Road Authority, and the . Simply call the customer service department at 866-978-5061. Would you like to stay logged on? } Join to view profile . How do I change the License Plate number registered to my BancPass Toll Sticker? The person in this role uses standard office equipment such as computers, printers, scanners/copiers, and phones. Provide payment plans and resolutions on past-due accounts, Enter data efficiently/Communicate via email with little to no errors, Ability to handle a high volume of incoming calls speaking Spanish, Vietnamese, and Chinese speakers, Ability to handle billing inquiries and address changes in Spanish, Vietnamese, and Chinese speakers, Computer proficiency and strong typing skills 40 WPM, Must be detail-oriented and have superior communication skills, Must pass a drug screen and criminal background check, Must have collection and banking experience, Satisfaction assisting Harris County toll road customers. Prevent apps from taking your money without permission. Please read this page for more information on HCTRA.org's language translation. I received a letter from the Harris County Toll Road Authority that I owed a toll for blowing through their toll station in Houston. What a useless bureaucracy. How do I contact customer service? Since 1989, we have been bringing employers and job seekers together in various industries and positions throughout Texas. var checkSSL = function() { .hmg-jb-alert-info, .hmg-jb-alert-success { SIGN UP PAY TOLLS & INVOICES BUSINESS OPPORTUNITIES. Mobile:832.725.5443 Users can view their account balance via the BancPass phone app. Love my recruiters & clients. Can I find my bill online? Beginning March 14, the Harris County Toll Road Authority (HCTRA) will have updated Customer Service call center hours to better serve our customers. Houston, TX 77040. What If deactivate my BancPass Toll Sticker? doxo is not an affiliate of Harris County Toll Road Authority. Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account. If you continue, you agree with our policy statement. This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. - listing US Job Opportunities, Staffing Agencies, International / Overseas Employment. PLEASE NOTE: BancPass posts transactions as soon as they are received from the Toll Operator. This is not an error with the BancPass system. Please check with other tolling agencies directly for questions about their policies and programs. Bend Extension, Location Type 2 Axles Cash / Non-Tag 2 Axles EZ TAG 3 Axles 4 Axles 5 Axles 6 Axles; Fort Bend Parkway Extension Mainlane to 90A (in Harris County) Pass Through. BancPass and PlusPass does not work outside of those allotted states. Reasonable efforts have been made to provide an accurate translation, however, no automated translation is perfect nor is it intended to replace human translators. If you are a EZ TAG customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using EZ TAG. color: #fff; You can update your choices at any time in your settings. Elite 2023. Log in to manage your EZ TAG account. For roadside . .script("/js/multiple-select.js").wait() .hmg-jb-bg-primary { Harris County Toll Road Authority has 1.5 stars. checkSSL(); 1 follower 1 connection. We arrived in Houston for a one month stay, and I realized that we needed to order these transponders. Occasional ability to work extended hours to accommodate case load demands. Roadside Assistance. No you cant registration is done at the tax office in Harris county you can register pick up your toll tag at the toll authority office or handle other matters regarding the toll system, 1855 S Sam Houston Tollway Houston, TX 77060. Login to your EZ TAG account. Prefer to pay as you go, and Pay your way? How is the BancPass Toll Sticker program different from other toll tag programs?? Listed below are our top recommendations on how to get in contact with EZ TAG. Open an account. If You Have Issues With Login And Other Do Let Us Know In The Comment Section. Full Name. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. Log in to . Learn about Harris County Toll Road Authority culture, salaries, benefits, work-life balance, management, job security, and more. TxTag has launched a new website to make it even easier for you to manage your account. The Harris County Toll Road Authority does not operate any portion of the Grand Parkway. Harris County Toll Road Authority. Everyone is always so nice and helpful when dealing with the staff at Resource. If you missed a toll while driving a rental vehicle, please contact your rental car company to make a payment. I recommended Resource Staffing to someone just last week and I m sure I will continue to do so. x We use cookies to ensure that we give you the best experience on our website. Everyone is always so nice and helpful when dealing with the staff at Resource. Replenish your account using cash or debit at a participating retailer. The tag ID number is matched to an account and the amount of the toll is debited from the account balance. No endorsement has been given nor is implied. The HCTRA Veteran Discount Tolling Program applies only on toll roads operated by the Harris County Toll Road Authority. Resource Staffing is an affiliate of The Reserves Network, a family-owned and veteran-founded company. How can I pay my Harris County Toll Road Authority bill? color: #376d7d; Ripoff Report on: Hctra - Harris county toll road authority abusive charges uethical business tactics poor customer service unfairness bully houston texas. Important: All applicants must complete the assessment. } If you get a violation or pay-by-mail notice believe it to be an error, send an image of the notice tosupport@BancPass.com. Ability to problem solve, organize, and prioritize assignments to meet deadlines. /* only load jQuery if not present */ Find job postings in CA, NY, NYC, NJ, TX, FL, MI, OH, IL, PA, GA, MA, WA, UT, CO, AZ, SF Bay Area, LA County, USA, UAE, SA, North America, abroad. Users can even use credit cards to replenish their account. if (jQuery.url('protocol') != 'https' && jQuery.url('hostname') == jb_url_lower ) { Find information on toll roads, closures, and rates. Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. For EZ TAG account holders, My account always claims Ive failed multiple attempts trying to login in even with PW saved and Face ID enabled. var jb_url = 'careers.resourcestaffing.com'; Shift: 7am-3pmMust Be Bilingual. Call Center [HCTRA] $15.75 /hr. } To reload the account, a User can simply take the Reload card to any participating retailer and reload using cash or debit. Sep 2015 - Dec 20172 years 4 months. Copyright 2023 College Recruiter, Inc. | Privacy Policy | Terms of Use, This is an invitation from Resource Staffing to take the HCTRA E-Skills Assessments by clicking on the following link: https://es.eskill.com/es/quiz?testId=fa6db38336b6cb07, The assessment will begin only after you've logged in and read the instructions, Before you begin the assessment, please verify your settings by clicking on the "Check Your System Settings" button on the assessment Login page. They found me something that really suited my personality and the type of work I like and they found it fast! For all customer service requests, including paying tolls, disputes, toll rates and account information, please contact the Harris County Toll Road Authority. Customer Service Representative (Former Employee) - Houston, TX - July 6, 2021. it is a good job if you like working from 9-5 and a decent pay with decent benefits and if you also want to stay long term in a career this is a job for it. Place/answer phone calls to the customer answering EZ Tag questions. Track correspondence sent, received, or requiring further action in case management system. Your account will be fully closed 120 days after cancellation in order to allow all tolls that were incurred prior to the account cancelling, to post. They charged my account 2 times within the same minute . You Will Find Thewww hctra org loginTop Links Here. Pay your Harris County Toll Road Authority bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. to start. Customer Service. Prepare and . .hmg-jb-panel-body { Be safe from hackers and unwanted bills. Funds are available immediately and you may drive the road after reloading. I ordered our transponders on July 3, 2020. You can unsubscribe from these emails at any time. And Use The Features That www hctra org login Offers On Their Portal. We will resume normal business hours on Monday, February 22. Learn more in our Cookie Policy. Registering your License Plate provides a backup means of identifying your vehicle if, for example, your transponder fails. background-color: #376d7d; Get started today. } Referrals increase your chances of interviewing at Harris County by 2x. I ve enjoyed working with my recruiter, and if I have any questions they are there to help. Voice messages left after hours will be returned the following day. Corporate Headquarters . Provide an atmosphere and environment conducive to the intellectual, physical, social, and emotional development of students. .script("/js/hmgjb-script.js?v=4.3.21").wait(); Bellaire, Users can also reload online via the BancPass website: https://www.bancpass.com/reload/. var jb_url_lower = jb_url.toLowerCase(); 281-875-EASY (3279) You may visit their website or send an . Logos and other trademarks within this site are the property of their respective owners. . You will be notified and given an option to opt-out of BancPass service fees prior to being charged. Call EZ TAG customer service faster, Get Support/Help, Pricing Info and more. Excellent interpersonal communication skills and ability to communicate and work in a collaborative group. Use of Browser Cookies: Functions on this site such as Search, Login, Registration Forms depend on the use of "Necessary Cookies". Days and hours of work are typically Monday through Friday, 8:00 AM to 5:00 PM, with occasional weekends and holidays as necessary. Got logged out, and when I tried to log back in only one time, my account was locked for an hour due to too many incorrect login attempts. Developer: Harris County Toll Road Authority . Each tolling entity may choose if and how they implement Texas Transportation Code 372.053. Resource Staffing connects Texas employers and talent in office administration, accounting & finance, real estate, customer care and medical non-clinical. Houston, Texas, United States. Where can I get my cash reloadable BancPass Toll Sticker? Maintains knowledge of the procedures to open, close, and update files and notes accurately using the case management database and run reports. To support the ongoing work of this site, we display non-personalized Google ads in EEA countries which are targeted using contextual information only on the page. Meeting daily, weekly, and monthly production objectives. Why isnt my app updating my tolls? Visit Harris County Toll Road Authority Website. I ve recommended Resource Staffing to others numerous times, and they were hired and remain working to this day. Out-of-state license plate transactions may take up to 30 days to post online. It has been a lifesaver to me and my family. } The staff responds very quickly and with details. Please include the detailed page showing the license plate, time/location and toll amount. If you accidentally missed paying for tolls, but have not received an invoice, you can also pay for those online before additional fees are assessed. . Please be ready to provide the vehicle . Will I still have to pay for pending toll charges? E-Mail: [email protected] Website: Visit Harris County Toll Road Authority Website . X | CLOSE. Email:[emailprotected], EZ TAG Account Id # or EZ Tag sticker number (if applicable). Mon Friday 7:30 AM 5:30 PM. 3rd Shift 11pm-7am Non-Bilingual or Bilingual. Accountable for call quality, attendance, and adherence to work schedule results. . In recognition of Independence Day, HCTRA customer service call center and administrative offices will be closed Friday, July 3. Business operations will resume Monday, July 6. } Shifts: (Full-time) Hours: Monday-Friday eight (8) hour shift (between 7:00 am-6:00 pm) and Saturday 8:00 am-4:00 pm + additional weekday off, Sunday off-5-day work week Contract no end date If you enjoy assisting others, you will enjoy being a Call Center Representative for the . Popups are being blocked on your browser, please make sure the popup blocker is not enable while using the application. Ability to use calculator, having above-average mathematical skills. doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. Your job seeking activity is only visible to you. The minimum reload amount is $15. Resource Staffing provides a variety of positions for jobseekers; they are able to help a multitude of people become employed under an agency that is organized and well established. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. Log in to manage your EZ TAG account . What do I do if my vehicle or Tag is lost or stolen? For example, if a User wants to reload $20, the User will be charged $22. download the app and log into your account using the same username and password Are you logging into your TxTag account for the first time on our new website? TX However you identify and whatever your background, we encourage you to apply today. color: #376d7d; Deactivating your tag only means that you will no longer receive tolls posted to your account from the date and time you deactivate the account. Answering inbound calls and assisting callers with EZ Tag questions. .hmg-jb-btn-primary.active, .hmg-jb-btn-primary.focus, .hmg-jb-btn-primary:active, .hmg-jb-btn-primary:focus, .hmg-jb-btn-primary:hover,a.hmg-jb-btn-primary.active, a.hmg-jb-btn-primary.focus, a.hmg-jb-btn-primary:active, a.hmg-jb-btn-primary:focus, a.hmg-jb-btn-primary:hover { You are still responsible to pay for all of the toll charges for trips taken prior to deactivating the account. TheHarris County Toll Road Authoritywould like to remind customers tologon tohctra.organd make sure your EZ TAGaccounthas a positive balance and your license plates are up-to-date. Does doxo process payments for all Harris County Toll Road Authority services? Common questions, curated and answered by doxo, about paying Harris County Toll Road Authority bills. Take your RELOAD CARD, which you received in your Starter Kit, to any participating retailerProvide the cashier with your RELOAD CARD and let them know how much you would like to fund your account. Join to apply for the Customer Service Representative - Compliance & Revenue Division (Property Tax Collections) role at Harris County. + EZ TAG phone number . Reveal contacts of top Harris County Toll Road Authority managers and employees. Lead Customer Service Representative at Harris County Toll Road Authority Missouri City, Texas, United States. HCTRA is the largest Tenants and Residents association in East Lothian and is a member of ELTRP and the Tenants Information Service. This is largely a sedentary role that requires standing or sitting for prolonged periods, exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body, repetitive motions requiring dexterity such as keyboarding that may include the wrists, hands, and/or fingers, communicating with others to exchange concepts and information, problem-solving, decision-making, organization, the ability to read/write, and the ability to manage workplace stressors such as adversarial interactions. Manage your account with automatic text reminders and the BancPass mobile app. The HCTRA Veteran Discount Tolling Program applies only on toll roads operated by the Harris County Toll Road Authority. Sugar Land, TX 77479. established on your HCTRA.org log in. Business operations will resume Tuesday, January 19. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. this toll road is operated by different agencies. Very caring. Unauthorized or improper use of this system may result in administrative disciplinary action and civil and criminal penalties. .hmg-jb-btn-primary, a.hmg-jb-btn-primary,.hmg-jb-btn-primary.active, .hmg-jb-btn-primary.focus, .hmg-jb-btn-primary:active, .hmg-jb-btn-primary:focus, .hmg-jb-btn-primary:hover,a.hmg-jb-btn-primary.active, a.hmg-jb-btn-primary.focus, a.hmg-jb-btn-primary:active, a.hmg-jb-btn-primary:focus, a.hmg-jb-btn-primary:hover { We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
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