If that screen gets clogged, your pool cleaner will protest by freezing in place. Any idea why that might be happening? IS THERE SOMETHING I NEED TO DO? It might be too small, or too long to bring the necessary amperage to the power supply box? I would definitely hire him again!" See more $75/consult estimated cost View profile 2. You could make a DIY 90 deg elbow attachment to the skimmer, which will allow you to use the regulator. I have the Aquabot x4 Model 200 and it spends most of its time on the walls or trying to climb the steps. The power supply should have an indicator light showing that power is being received. Robot will do 1 of 2 things. While you have it detached, check to find out if the quick disconnect is broken. Aiper Pool Cleaner Troubleshooting Aiper Orca 1200 Pro Aiper Orca 1300 Aiper Orca 2000 Aiper Orca 800 Mate Aiper Seagull 1000 Aiper Seagull 600 After clearing the intake hole, clean the skimmer basket, pump strainer basket, and pool filter. This is the most common . 6. Adjusting the hose weights can affect the balance If the pool depth is More than 4 feet, but less than 7 feet use 2 weights: one 4 to 12 inches and one 6 feet from the swivel head. If the cleaner is receiving power, but not moving, faulty or old wiring is likely the cause. First, put your hot tub cover back on and let the heater do its job for about 24 hours. I have a robot p825. Likewise, if you remove the debris bag, water should spray upward 1520 feet in the air. Sowing Seeds Of Success LLC 1 day ago. Is it possible that the valve is bad,i have suction but not enough to move the pool sweep anymore? Hi Barry; at first glance I would say its not a cleaner problem, but it is related perhaps. Swimming pool heaters are great, they make the water warm and extend the pool season on both ends. If those things dont help, I would suggest making some sort of homemade deflector, like maybe a plastic clothes hanger, or brass, something similar that you can wedge in there, and it will stick out of the skimmer by a few inches, but not block leaves coming in, to deflect the hose as it comes by. EXCELFU 6472-841 Pool & Spa UV Bulb Replacement for Jacuzzi and Sundance Spas Hot Tub ClearRay Water Purification System, Complete Assembly with Gasket and Connector + Instruction Guide 4.2 (63) $2899 FREE delivery Tue, Mar 7 More Buying Choices $27.83 (2 used & new offers) Jacuzzi Pillow - Oval J200 Gray Snap In 2008 J-230 2005+ J-270/280 Polaris style), or hose connection, something new needed! Ive seen pool guards for in ground pools that attach to the sides of the stairs. Slipping wheels can cause a pressure side cleaner to get stuck in the deep end and not have the strength to pull itself back up into the shallow end. Is there an option like this for the bottom of my stairs? A clogged basket or dirty filter are the two main causes for a sluggish suction side cleaner. Any suggestions? Why isnt my robotic cleaner staying on to clean my pool,does that mean my pool is clean,cause I clean it everytime the kids get out. 60. But you may not even need to use the regulator. heres the owners manual: http://www.thepoolcleaner.com/PoolCleanerSUCTION.pdf. "url": "https://x1.adis.ws/v1/media/graphics/i/lesl/its-logo-wide" The impeller is a spinning blade that sucks water into the pump. Need help troubleshooting what is wrong with your sump pump? If the cleaner moves, you know it's the filter. Cleaners Salt & Swim Troubleshooting Assistant. When I hear the pump getting louder I have to check on it. The wall fitting EW22, has a pressure relief, sometimes automatic, or some allow you to turn it open more with large pliers until the RPM drops. The more i turn my 3 way diverter valve to vac position the more i get air and my pool vac wont move. "@type": "ImageObject", We have The Pool Cleaner sweeper. Richard Schnittger So, just plug it into the back hole (deck side), and adjust the other valves until it cleans properly. The feed hose must be long enough to reach from the wall connection to the farthest point in your pool, with a few feet leftover. Also you can check the wheel RPMs to be sure that it is 11-14 RPM. If a booster pump is being used, be sure that both the filter pump and booster pump are operating and not leaking or making funny noises. Verify the booster pump is operating, and the filter and pump are turned on and running. 04 Why is my pump noisy? Check the end of the tail, there should be a small hole, about 1/8 diameter or smaller. Rotate one of the wheels when the cleaner is in OFF mode, and make sure all wheels turn together. Learn more about pool care and repair. $10.59 Add to Cart. Anything Im missing? Probably not your pumps fault, but something wrong at the wall connection. Filter is completely cleaned, (basket, cartridge filter, its all cleaned and not clogged). If the thrust jet is in a 9 or 3 oclock position, this will create a circular pattern, which may cause tangling. We laugh and have a good time. "keywords": "pool cleaner troubleshooting", Another option is to remove the ladder if its rarely used, or shorten the cleaner hose slightly for entry step handrails. What can I do to make it stay on the floor longer and actually clean the bottom of my pool? As a last resort, place a small boulder in the area, or shorten the pool cleaner hose. If so, there must be an obstruction or air leak in the hose, or around the pump, like a loose pump lid, or loose pipe coming into pump, or missing pump lid o-ring. If the cleaner is going behind ladders or handrails and getting stuck, use a ladder guard. Of course, our specialists can also help you select a new pool cleaner if youd rather just start over. It can also happen when a cleaner gets stuck, if suctioned tightly to the pool floor. Adjusting the two vents can also affect the direction of travel. (2021) Jacuzzi Swim Spa Owner's Manual. If the pressure cleaner gets stuck on the stairs, adjust the thrust jet to create a new cleaning pattern. To clean your filters, rinse with a hose and soak in filter cleaner. And if you have a cartridge or DE filter, check the cartridge or the de grids, inspecting closely to look for any tears in the fabric, or misalignment of the cartridge or grids inside of the tank, which can also allow debris to bypass. I brought it to a local dealer who put the power supply and robot unit on a tester and they both came back fine. The poet supply is still lit and clicking to change directions, but the aqua jet wont move. Is there an adjustment on the wheels to give it a bit more clearence? https://www.youtube.com/watch?v=v9zotdJKZss&feature=youtu.be see this video on how to do the out of water self test. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is . installed a new generic Kreepy Krauly. Ideally, the hose needs to reach from the skimmer to the farthest point of your pool, and still have a few feet to spare. Secondly, the selector collar inside of the gearbox would be damaged or broken, so you need to replace the gearbox. Also be sure that both internal jets are spraying strongly, and the tail and thrust jet also spray strongly. Loose wheels or loose drive belts can cause your cleaner to behave sluggishly. You can rotate them side to side, or flip them around. How to remedy? Or a loose connection inside the power supply? Be sure there are no pressure leaks or suction leaks in the hose that connects to the cleaner, and that the hose is not getting in the way. You may access this free library by clicking on the manufacturer titles below. #2. Any suggestions? It could also be that the vacuum head is getting stuck on the bottom of the pool, because the vac head is set too close to the ground (lower the wheels if possible), or due to irregular pool surfaces (small divots or bumps in the floor). If it is turning, there is a problem with engagement between pulleys and belts, not the right amount of tension. Adjusting the cleaner speed is another way to overcome problems climbing the pool walls. Reaction between chlorine and detergent. Slowly pull cleaner from pool with cable, then grasp cleaner handle to fully remove from pool. But when I hold it slightly above the floor the wheels turn the amount of revolutions I would expect. If you have a sand filter, I would use a sand filter cleaner, or change the sand if its been awhile. Hot tub pumps are hot. Centennial, Colorado. If this still does not remedy the issue, reset the heater directly. Check valve, air leaks, faulty seal, cracked lint pot lid, etc. Baracuda G4. J-500 COLLECTION. lots of things to check, depending on your filter type! "caption": "In The Swim Blog" Inspect your cleaner hose, each section for holes, and be sure they all fit tightly together. "headline": "Automatic Pool Cleaner Troubleshooting Guide", Follow the robotic pool cleaner troubleshooting tips below to solve any issues. Turn the unit off. Some modification to the drain cover could also be imagined, like an edge or bumpers around the drain, to deflect the cleaner as it comes close, but this may cause dirt and debris to build up around the raised edge not something Ive ever heard of doing, just a thought that just entered my head, may not be feasible. Now, i should say that if you are using a pump and filter system that is too large for the cleaner (it is meant to work with the 1500gph to 3500 gph Intex filter systems, then that could be the problem. If your cleaner gets stuck on or under your pool ladder, install a ladder guard kit. But the drain and skimmer dont get to do their job. If everything has failed, and your pool cleaner is being stubborn and refuses to cooperate, it may be time to call one of our pool specialists/advisers who can assist further with troubleshooting or repair. And I have tried this on three different outlets with the same results. Others are spaced out along the line, but 2 or 3 are underwater at all times, to keep the hose more or less vertical. Specifications & Technical Details. 2 reviews of Budget Pool & Spa Tech "I recently had a hot tub repair done by Budget Pool and Spa Tech, and I couldn't be happier with their service. 1)Shaft Seal. 2nd in the deep end it will go up and down the floor never transitioning to climb wall and stop after about 10 minutes. Jacuzzi Pool Equipment Discover pro-grade performance with a complete line of reliable and durable high-performance pool pumps, filters, heaters, cleaners, and salt systems. Why isnt my robot cleaner cleaning the algae in my pool i have shocked my pool several ti.es and the stuff falls to the bottom Of my pool but my robot wont pick it up. First step - check your pump strainer basket and impeller. Now when I put it in, it starts fine. If they are gasketed, with an o-ring, Teflon lubricant can be used (or Silicone, actually better) to help seal up the oring or gasket. Thank you, If you reduce suction power to the cleaner, by closing a valve slightly or by opening the flow regulator, if you have such a device connected to the skimmer, it should reduce the behavior and not climb walls so much. Marin Pool Service 101 Pool Cleaners, Pool & Hot Tub Service Serving Novato and the Surrounding Area Closed Request a Quote Bay Area Spas 63 Pool & Hot Tub Service Serving Oakland and the Surrounding Area Closed Request a Quote Clear & Clean Spa Service & Repair 51 Pool & Hot Tub Service Serving San Francisco and the Surrounding Area Closed Note that most pressure pool cleaners have reverse mechanisms or backup valves to reverse the cleaner direction every few minutes and prevent stalled operation. I have adjusted the little key screw on the side but still no luck. I'm interested too-we received this Compass cleaner (free with purchase of pool heater) and haven't been able to get it to work correctly. If the water flow through pump is always tedious to obtain at start-up after cleaning the lint basket, then an examination of the system to establish a reason and correct the cause is recommended. Do you think I need a stronger pump? This post covers common pool cleaner troubleshooting steps to help get your cleaner back into gear! Hi Mitch, that could be dirty filters, weighing down the cleaner, or perhaps the impeller on top is not spinning correctly. Hi Robert, call the company and get warranty service on the cleaner. Unpleasant water causes sore throat, eyes or skin irritation. 05 Filter then sucks air in and pressure drops Find the air leak, and solve the problem. Hi Laurence, yes a real pain when they climb too much! Now somebody (either basket or filter) isnt doing their job! all cords are plugged in.. Hi Kathy, Robotic pool cleaner I presume, check that the TEST button on your GFCI outlet is not tripped, and check the circuit breaker too. the push rod that goes to the turning cog keeps breaking on one side when it turns after hitting the actuater bumper turn bar. Hi Lloyd, Im not sure if the Sharkvac wheels are adjustable, I think not, but unsure. If missing, that is the problem and if you can find it, you may be able to re-use it, otherwise youll need a new tail assembly. "width": "611", Bleed off excess pressure at the wall fitting to slow down the cleaner. Powered by the suction of the pumps water flow, suction side pool cleaners clean the whole pool in a random pattern while the pool circulation system is on. Is the pump on? Can the inner parts be bad on the valve not allowing it to suck enough? Most suction side cleaners have a device in the skimmer that allows you to control the water flow. Flat head with clip on brush. Also, ensure the pools surface is not covered in algae as this slippery surface will affect the cleaners traction. may not have enough suction from the pump, can you reduce suction from other lines, such as main drain or other skimmers, to draw more from the MX8 line? Eg. Free shipping for many products! Pressure side pool cleaners need about 30 psi to operate. Another slim possibility is a solar return valve that is open, which is a line connecting the return line to the main drain line, on some pools back in the day. The randomizer isnt moving. As a last resort, the tail can be cut shorter. }, Finally, check that the suction valves are open to give all suction pressure to the skimmer connected to the cleaner. I also replaced the pump basket which was cracked. Pressure side cleaner wheels can be shaft driven, belt driven, or chain driven. The backup valve is new., lines and filter are clean. Reduce the speed of the cleaner if it jams on convex or concaved spots on the pool floor. Solution: Wash your cartridge filter. If it is missing, there may be obstructions in the cleaner. If it is, and the motor is not responding to the power, you may need a new drive motor. Any type of adjustment to make it behave. When it stops, tracks do not spin, but the impeller is still turning, with water flow coming out of. "@type": "ImageObject", { Try a sand filter cleaner, to be sure that greasy or scaly deposits are not contributing to the issue. Check the wheels as well if there are any rocks or sand stuck in them. Polaris Pool Cleaners Brochure. If it starts, cleaner starts moving around . Frustrated with your current company? Hi Mary, the hose floats can fail over time. CENTER. Even so, you may need to use tools, like straight pliers or needlenose pliers. "description": "Automatic Pool Cleaner Troubleshooting Guide - step by step instructions on care and repair processes for suction, robot and pressure pool cleaners." Even if you clean the filter, a test you can do is if you have a sand or DE filter, you can put the valve on recirculate and run the system. Check the belts (380 model). Lately it has been spraying outside the pool and even getting stuck on stairs and acting like a fountain shooting water onto the deck. (2020) Jacuzzi Play Owner's Manual. Some wall connections with o-rings may need lube, to make them lock into place easily. JACUZZI MANUALS AND USER GUIDES. Step 4: Test the Pool Cleaner Cable. You can try contacting Jacuzzi https://www.jacuzzipool.com/contact-us/ to see if they can sell you parts, or refer you to a stockist with inventory. Played with the skimmer valve, thats not it. I have suction in all of the hoses. "publisher": { Another possible option is if your particular pool cleaner has a ladder guard or deflector that can be installed (on the cleaner), to keep it from passing under the step. Kokido Telsa 5 Rechargeable Handheld Pool Vacuum Cleaner automatically starts when the cleaner is completely submerged into the pool. Make sure motor is connected correctly for applied voltage. It suddenly wont climb walls and it seems to only wanna turn 1 direction. Michael, air is the path of least resistance, your pump will prefer to pump air rather than water if it can. If threaded, you could use Teflon tape or other thread sealant on the male threads, to help seal it up. When you restrict the intake lines, that causes small air leaks to open up into larger air leaks, with the increase in vacuum pressure. Verify the vacuum connections are securely sealed, and that the hose is not punctured. Hi Molly, if there was one available for your particular make/model, you would be able to find it on the manufacturers website, or on our website probably too, for the particular step that you own. This cleaner is designed to vacuum small debris. Learn More Rotate the wheel tubes by hand, and should rotate freely with slight resistance. Also make sure that your hose is not too long, remove a section if there is excess hose. An adjustment to the tail sweep screw, tightening the screw, located where the tail attaches, below the head float will reduce water flow to the tail. Hi Davy! Hi, if you check the handle on top, it should be diagonal across the top, and locked in place. It is a genuine item that is supplied by the original manufacturer for use with Jacuzzi spas. Robot will not climb walls Sometimes this problem is as simple as the pool water being too cold. . When I press the start button it wont start. Check the cleaner for items stuck in the wheels. My automatic regulator keeps cracking any idea why ?I have gone through 3 in the past year or so. Any suggestions on a fix? If this does not solve the problem, there is most likely debris wrapped around the Propeller beneath the Jet Valve or between the Valve Flap and the Valve Housing wall.. Most of the time, your pool cleaner just needs a few tweaks here or there, or some pool cleaner parts, and its off and running again. A pool vacuum is a relatively simple device in which the swimming pool's pump system is used to draw water through the head of a portable vacuum appliance that scrubs along the bottom and sides of the pool. FREE delivery Feb 9 - 14. It takes a lot of traction and suction to climb a pool wall without falling off. If the pump being too large is the issue, a small bypass can be created, with a 3-way valve, to send some water around the filter, unfiltered, or a larger filter I suppose, would also be a good choice. The Best Suction-Side Pool Cleaner Our Top Pick Kreepy Krauly Suction-Side Automatic Inground Pool Cleaner $329.48 It connects directly to your pool filter system and includes 32 ft. of hose. Then inspect the hose sections for any air leaks. Page 6: In-Pool Installation IN-POOL INSTALLATION IN-POOL INSTALLATION IN-POOL INSTALLATION Place the hose weight (#17) on the hose. Remove any debris and check for damages to the skimmer and strainer baskets. Hold your cleaner just below the pool surface with pump running. This was a gift with no receipt. Hi Amber, check the piston to be sure that it moves freely, sometimes some grit gets stuck in there, or the piston gets into a bad angle and wont slide freely in the chamber. It could also be possible to fabricate something yourself, using plastic, wood or rope, to block the cleaner, or make it think that it has hit a wall. You can do this by adjusting valves at the pump, closing the main drain valve more for instance, or you can increase flow by adjusting the springs on the sides of the Compass Flow Control Valve, which is used at the bottom of the skimmer. Pool Equipment; Saunas; Get to the wall, stops, wont climb and will not go into reverse. Look at Paramount iJet, or Hayward Hydrosweep eyeball fittings for this. It could also be related to the placement of the hose weights and/or hose floats, a weight placed closer to the head may be needed. you have a suction side, pressure side, or robotic pool cleaner, you will eventually experience some problems, like the ones discussed below. Hayward AquaNaut Suction Side Pool Cleaner - Best Overall. My floats dont appear to have water in them but it seems I need to boost the line somehow. "logo": { A clogged basket or dirty filter are the two main causes for a sluggish suction side cleaner. Full Description. Closed. "author": { The first thing you should do if your Zodiac pool cleaner stops and starts is to check the suction flow coming through the hose. learn more. No leaks or clogs. Strong return line flows can push the hose and keep kreepy in only certain areas of the pool. Dolphin Pool Cleaners Brochure Zodiac Pool Cleaners Brochure. Ok, when it only goes backwards, that also can be a piston problem. If that's not the issue, check your connections to make sure nothing is loose. Visit our pool cleaner parts department for all the parts mentioned above. Hi, good question. Hi Jason, it may be that the new pump is too powerful for the filter size, and this has raised pressure, and when you add the strain of a suction cleaner on the other side of the pump, it just gives up. Ushering in the next evolution of intelligent robotic pool cleaners, the Polaris VRX iQ+ provides strategic cleaning for a brilliantly clean pool you can clearly see. Hi Fred, is the o-ring missing or damaged? is the regulator valve essential to operating the kreepy krauly? Any ideas? Pool Rehab was started in the belief that pool tile cleaning can be done with everything it takes from start to finish to . 1. It is also possible that the tail orifice is clogged, if you find it intact and on the tail. I dont know why it wont go all over the pool. For the turning only one direction problem, it can be 1) uneven wear on the brushes or tracks, or 2) the power cable might be coiled or slightly twisted, and/or too much unnecessary cable in the pool, or 3) loose wheel tubes, worn or missing parts, or 4) uneven tab wear on brushes, I have a pool vac. Close other suction lines, such as the main drain or another skimmer, to increase the suction on the line the cleaner is connected into. So effectively they run at same time for those 2 hours - assume that is ok? Ive recently backwashed, cleared all baskets of debris, and checked to ensure nothing is stuck in the diaphragm. Follow the suction side pool cleaner troubleshooting tips below to solve any issues. Is there a separate main drain valve or second skimmer that can be throttled?